Previous 1 2 3 Next 41 Replies Latest reply: Nov 17, 2012 11:12 AM by joeyjohnson Go to original post
  • joeyjohnson Level 1 Level 1 (0 points)

    Oh, well you have me in shivers now

     

    What does this mean is wrong, sorry I am not techie enough to understand it


    My machine is still under warranty, is this something I should be going to an Apple store about?

  • BDAqua Level 10 Level 10 (120,725 points)

    Well, no way to really tell if it's a warranty issue or not, might take it in for help with this.

     

    The Partition map is where the Mac starts to find out where everything on the drive is, sort of like a Road map, you it might take an exit that doesn't really exist!

  • joeyjohnson Level 1 Level 1 (0 points)

    i see (said the blind man!)

     

    I don't have any drive programs like drive genius. Would it be worth starting off by cloning to back up drive, then booting from recovery partition and trying to repair internal drive from disk utility there?

  • BDAqua Level 10 Level 10 (120,725 points)

    Oh, you didn't try that yet?

     

    Definitely do, but whether clone is a good idea or not is up in the air, I guess if you don't have any backups I might try it, but with the Partition map messed up it's hard to tell what off ramp it's going to take... picture vandals moving street signs & house numbers around in the middle of the night... and you only have a piece of paper with the street & address on it.

  • joeyjohnson Level 1 Level 1 (0 points)

    Oh I understand what you mean now, thanks. Yes I have a clone in the safe from 2-4 weeks ago, and I had TimeMachine running constantly, but it doesn't seem to have been working properly as it only goes back 10 days, and no idea how reliable the info is in light of this problem now found.

     

    Could this partition map be the resaon my iPhoto Library is badly unhinged?

  • BDAqua Level 10 Level 10 (120,725 points)

    Oh yes indeed, & likely TM has been failing for the same reason.

     

    I'd try the Repair from the Restore Partition.

  • joeyjohnson Level 1 Level 1 (0 points)

    Crikey, glad I mentioned it!! Thanks so much for your kind and generous help, I was really at the end of my tether. I had my first iMac for 3 years of virtually around the clock heavy use, and was simply amazed at the stability and enjoyment of using it, after years of using PCs with hair-pulling days every week!


    I was so impressed that as soon as i had more money i invested in the latest model, much more powerful, and upgraded the RAM to 12GB, my mac addict friend said it should be snappy as **** and will be faster than anything I have ever used. It has been slow and buggy since day one. I reloaded (reinstalled OS) twice, which cost me weeks of work in my business, and I was totally lost with what to do next.

     

    So.... this problem I am going to try to fix, is it a hardware or software issue as I am a bit confused what the actual problem is, i.e. is it bad sectors or something like that, or the software which reads the HD which is at fault?

    Thanks again, will report back after attempting a repair.

  • joeyjohnson Level 1 Level 1 (0 points)

    Oops i accidentally clicked that "this Solved my question"

  • BDAqua Level 10 Level 10 (120,725 points)

    We can't tell yet where the problem is, but do you still have AppleCare on it? I think it needs to be looked at in person.

     

    BTW. There's no way to undo checking a helpful or solved.

  • joeyjohnson Level 1 Level 1 (0 points)

    Thanks, I dont know if i have Applecare. If this is something that you have to purchase, and doesn't come by default with a new product, then the answer is no.
    I actually bought this machine off a seller on Ebay, but dont fret as i checked it all out and have had it confirmed by apple that it is covered under the standard 1yr warranty (serial number checked)

    surely thats sufficient to get it to an apple store?

    The problem i have is that I can't take it to a store and leave it with them without moving all my data off it. I can do that, but will the problem still be evident to them without my data on it?

  • BDAqua Level 10 Level 10 (120,725 points)

    It comes with a free 1 year Warranty, & can be expanded to 3 years for cost.

     

    surely thats sufficient to get it to an apple store?

    Yes.

     

    On the last problem, how sure are you of your Backup's reliability?

     

    It's possible that we could fix this ourself by completely Erasing the Drive, Reformatting, & reinstalling.

  • joeyjohnson Level 1 Level 1 (0 points)

    Yes, but the worying thing is that since getting the machine, it has been buggy and slow that I have already reformatted and reinstalled OS twice, as well as the hours of reloading all my data!

    Sounds to me like it needs a visit to doctor Apple

  • BDAqua Level 10 Level 10 (120,725 points)

    I agree with that.

  • joeyjohnson Level 1 Level 1 (0 points)

     

     

    Well I am gonna try one more time. I have never had to REPAIR before, I just tried a reinstall, so maybe I didn't notice this problem until now. I will repair once and maybe reinstall once more. If it is not zappy like it should be after that I will go to Apple. Thanks again for all your help, I will report back after the repair which i am doing tomorrow

  • joeyjohnson Level 1 Level 1 (0 points)

    Right.........

     

     

    I booted machine holding down OPTION ('Alt' here in UK) but it did NOT give me recovery HD as a choice to boot into. I read that this should happen.

     

    I then booted with CMD-R and it did thankfully boot straight into recovery partition. I ran D.U. and did Repair Disk on internal volume which went through in seconds and came back everything fine. It said it was all perfect and everything had been repaired or verified to be good.

     

    So I then rebooted as normal, and ran this repair again from DU when booted from internal drive, and this time......... here is what I got...........

     

    Screen Shot 2012-06-03 at 11.14.37.png