1 2 Previous Next 16 Replies Latest reply: May 30, 2012 9:36 AM by cgoldsworthy
cgoldsworthy Level 1 Level 1 (0 points)

So my laptop recently got stolen. My iphone was also still synced to that laptop. Except i have competely locked myself out off it and have tried ot many times to guess it. And i am unable to disable the iphone because i can not connect it to the laptop it was sycned to. So i was just wondering is there anyway to access the locked iphone even tho it is disable? because i was hoping to get all my stuff off it. Or is there anyone to restore it? because when i connect it into my new laptop it says its locked with passcode and i need to connect it to the sycned computer. Please help!

  • 1. Re: how to disable an iphone?
    Dah•veed Level 7 Level 7 (30,305 points)

    There is no way for you to do what you want to do.

     

    You can restore the iPhone to the facory setting, but without the passcode, that process will erase all content on the iPhone. Did you possibly back up the iPhone to iCloud? You could restore the iPhone after you erase it with the iCloud backup. If you live in the US, you should also be able to download your music, videos and apps if they are still in the iTunes stores, but you will loose all of the data.

  • 2. Re: how to disable an iphone?
    cgoldsworthy Level 1 Level 1 (0 points)

    its a 3g so it doesnt have icloud on it. and it was broken at the time. so i only just got it re-fixed.

    well how can i restore it to the factory settings? because at this point i cant get into the iphone or cant access it through itunes?

  • 3. Re: how to disable an iphone?
    modular747 Level 6 Level 6 (16,495 points)

    Search "Recovery Mode" here or Google.

  • 4. Re: how to disable an iphone?
    Dah•veed Level 7 Level 7 (30,305 points)

    Connect the iPhone to your computer. Open iTunes. Select the iPhone in the Devices list. In the Summary pane choose Restore.

  • 5. Re: how to disable an iphone?
    cgoldsworthy Level 1 Level 1 (0 points)

    like i said before it wont even let me connect to itunes. because it still has a passcode on it it wont connect to the new itunes.

     

    modular: okay ill try that

  • 7. Re: how to disable an iphone?
    cgoldsworthy Level 1 Level 1 (0 points)

    modular747: i tried the recovery mode and still nothing has changed. its exactly the same as before

  • 8. Re: how to disable an iphone?
    modular747 Level 6 Level 6 (16,495 points)

    I'm not clear what you want to accomplish - "unable to disable the iphone" doesn't mean the same thing as restoring it.  If you had actually put the phone in recovery mode, you) could have restored it with any computer without knowing the passcode and wiped the passcode (and all data) from the phone.

  • 9. Re: how to disable an iphone?
    cgoldsworthy Level 1 Level 1 (0 points)

    restore as i dont care if i wipe anything and everything off the iphone. and what i mean by unable to disable is that it is locked out with too many passcode atempts so it is disabled. Therefore i am unable to undisable the phone from being locked. Also like i said i tried the recovery thing before and nothing happened it still came up with "Phone Disable" Connect To Itunes

  • 10. Re: how to disable an iphone?
    modular747 Level 6 Level 6 (16,495 points)

    Let's see now --- your laptop, the computer that the phone syncs with, was "stolen", and somehow you forgot your passcode and disabled the phone trying to open it, on the same day... No wonder you were so vague about what happened to the phone and why you weren't interested at all in preserving the data.  My solution is for you to return the phone to its rightful owner, or if your prefer, anonymously to the police.

  • 11. Re: how to disable an iphone?
    Dah•veed Level 7 Level 7 (30,305 points)

    So you think that we are actually dealing with a thief?

     

    Thief or not, there is not much more that we can do here, we have pointed whomever this is, legitimate owner or thief to the correct info.

     

    Ciao all.

  • 12. Re: how to disable an iphone?
    cgoldsworthy Level 1 Level 1 (0 points)

    thank you both for calling me a thief. How about you get your fact staright before you start acussing someone anything like that.

     

    First of all i want ALL my stuff off my iphone except i cant do that because MY LAPTOP DID GET STOLEN.

    and Secondly if you must also know i had broke the screen to my iphone in November so it has been what roughly 6 months like i am going to remember my passcode over that period of time. Plus during that time i got a new iphone. (not the point)

    I only want to access my locked iphone because of the photos and messages and etc on there.

    Thirdly IM NOT LOW TO STEAL SOMEONE ELSES IPHONE!

     

    AND! my mum took my broken iphone to fix the screen because of course it is cheaper. but when we were there my family memebers tried getting into my iphone sot hey locked me out.

     

    SO THERE YOU GO. GET YOUR FACTS RIGHT!

  • 13. Re: how to disable an iphone?
    cgoldsworthy Level 1 Level 1 (0 points)

    and if i had stolen the iphone i would have got them to restore it unlock it for me in thailand but no i thought maybe the ****** that STOLE my laptop would have been caught so i would have to able to get into my old iphone.

     

    and i wouldnt have written on this discussion page up. i thought someone could help but instead i get two random people that dont know me or the facts about it calling me a thief good job mates.

  • 14. Re: how to disable an iphone?
    cgoldsworthy Level 1 Level 1 (0 points)

    But THANKS for the help you have given

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