TS3474: iPod nano (6th generation): Hardware troubleshooting

Learn about iPod nano (6th generation): Hardware troubleshooting

LwayFan

Level 1 (0 points)

Q: The ipod display will not orient when turn...picture will move when turned. Thank you.

I've reset the ipod nano..downloaded the software again and still the display will not turn when the ipod is turned. I don't know what else to do. Does this ipod need to be sent back to Apple? It's 6 months old. Any other suggestions? It's a 6th generation nano bought as a bundle with a armband and changer for Christmas 2011from Best Buy.

Nano 6th generation

Posted on May 30, 2012 6:15 AM

I have this question too

Q: The ipod display will not orient when turn...picture will move when turned. Thank you.

All replies

Helpful answers

by planb77,Helpful

planb77 May 30, 2012 6:36 AM in response to LwayFan
Level 7 (32,341 points)

May 30, 2012 6:36 AM in response to LwayFan

The orientation does not adjust/rotate automatically. It must be done manually by placing to fingers on the display and rotating them either clockwise or counterclockwise.

B-rock
Reply options

Link to this post

by LwayFan,

LwayFan May 30, 2012 7:21 AM in response to LwayFan
Level 1 (0 points)

May 30, 2012 7:21 AM in response to LwayFan

I tried the two fingers clockwise but to no avail. Nothing happened. I can only move the screen to the right or left.
Reply options

Link to this post

by planb77,Helpful

planb77 May 30, 2012 7:23 AM in response to LwayFan
Level 7 (32,341 points)

May 30, 2012 7:23 AM in response to LwayFan

So you placed two fingers such as your thumb and index finger in a pinchlike fashion on the Nano's display and turned them clockwise and counterclockwise and nothing happened?

If so, you have a hardware issue, meaning you'll want to have the iPod serviced or replaced.

B-rock
Reply options

Link to this post

by LwayFan,

LwayFan May 30, 2012 7:38 AM in response to planb77
Level 1 (0 points)

May 30, 2012 7:38 AM in response to planb77

Thought so. It is only 6 months old. I will send it back to Apple then. It is still under the original warranty. Thank you for your help.
Reply options

Link to this post

by planb77,

planb77 May 30, 2012 7:39 AM in response to LwayFan
Level 7 (32,341 points)

May 30, 2012 7:39 AM in response to LwayFan

No problem. Fingers crossed that this doesn't happen with the replacement unit.

B-rock
Reply options

Link to this post

TS3474: iPod nano (6th generation): Hardware troubleshooting

Q: The ipod display will not orient when turn...picture will move when turned. Thank you.

All replies Helpful answers

by planb77,★Helpful

by LwayFan,

by planb77,★Helpful

by LwayFan,

by planb77,

All replies

Helpful answers

by planb77,Helpful

by planb77,Helpful