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I had my mother-in-law reset her password as she has not been able to log into her iTunes for quite some time. After we reset apple id, we changed it in settings>store and it took it just fine. It accepted the new id/password in the setting and online; however, we then tried to update iPhone but it doesn't show the correct apple id/email address in the "updated apps" pop up screen, but shows up correctly in settings>store. Please help.
iPhone 4
I am having same issue in last 2 weeks or so, it was perfectly o earlier. Maybe iphone os 5.1.1 issue? Only while updating the apps. I don't recall using any apple ID since ages (iphone 3g) but vaguely remember that earlier apple ID was not having email id, once iPhone4 or cloud came in it required email id. Dind't use "@me.com" but used yahoo.com instead. I don't sync with computer itunes and haven't done in 6+ months but update it using wifi or att data networks. Funny thing is if I were to install new app, the apple id and password works fine but when you go back to update it the existing apps later it fails. Frustrating thing is even newly installed app using the same appleid if there is an update available for it, it will fail with wrong apple id or password.
Didn't want to reset or delete all the apps and start a fresh. looking for a workaround
thanks in advance
please delete that app and try to reinstall it ,i think it will work
once i got the same problem in updating an old app.i tried again and again many ways,then i deleted the app and reinstalled it.lol it worked,pls try
I had this problem.
I went into my setting then restored them all to default.
This fixed the problem and put my apple ID back to the correct one
That worked great. You have to go into the Itune store and put credit card info in. But you shouldn't be charged for anything unless you buy something.
Bob
This worked for me as well. Thank you Earlybird29.
Is there a way to restore update function without having to delete and reinstall the app?
No. If you downloaded/purchased it under one ID, you will have to update it under that same ID. If you can't do that, you will need to re-download/re-purchase under the new ID.
Thanks. The thing is, I did purchase the apps under my ID. Why does this happen?
I have no idea. If you have ANY apps that were purchased under the old ID, they will ask for the old credentials when it's time to update.
Same problem here!
You cannot update old apps using your new itunes account purchased by old itunes account.
You need to remove the app you want to update then redownload/purchased it using your new itunes account
to get rid of old itunes account.
Help! Tried updating my 5s to iOs 8, and for some reason it crashed and made me restore my phone. No problem, restored it. My phone is showing that the apple id is MY apple id, BUT when I try to update some apps (not all, weird...) it shows my HUSBAND'S apple id and wants HIS pw! WEIRD!!!! No idea why. I can't find his apple id hiding in any settings anywhere. I've even signed out of my apple id and re-signed in, and still to no avail.
Help! Oh, and another oddity - some of my apps are missing from my screen, and I have to re-download them. Weird.
I had this exact same problem;
Don't go getting frustrated or attempting to do it yourself, too much bother, it takes them less than 10minutes to fix for you.
Go to ; https://getsupport.apple.com/ConfirmationAction.action
Get them to call you back - takes less than 2 mins. (You don't even have to pay for the call).
They will log in to your Mac remotely.
Demonstrate the problem to them and they will fix it for you.
Basically, all the uploads/downloads/purchases you've done under a different ID won't carry across to your second ID.
They will generate codes to move all your past uploads/downloads/purchases to your preferred ID.
From then on, all your updates will be seemless.
I found on my Wife's phone that the apps that were trying to update could only be updated by the older apple ID, it was if the original command was made by the older ID acc using it to access iTunes to update. I had signed in and out nothing would work I was at whits end so I just thought out of the box. The Two apps that were trying to update I deleted then downloaded them again. When asked the correct ID was referenced for the password. Had a little fist pump on this one but it's what you will suffer when one of you is up to date with tech and the other just wants to be. After changing you apple id delete any apps that are trying to update and install them using the new acc information.
Hope this helps.
Yep, only thing that worked for me too; delete and re-download. Note; did not lose any "data" from any of the apps I deleted, including spotify, facebook, messenger, kijijji. All of them worked fine after the new download.
Wrong Apple ID showing in "Update Apps"
