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Purchases Empty?

I've used the previous purchases thing in the past to download songs that weren't in my library, but now the entire thing is empty?

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MacBook Pro, Mac OS X (10.7.4)

Posted on May 30, 2012 10:09 AM

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11 replies

May 30, 2012 11:48 AM in response to holden1

Just for the heck of it I've done the following (with no results)...


  • - Restarted the machine (three times now).
  • - Restart iTunes (obviously).
  • - Deauthorized all machines (there were two), and re-authorized the machine I'm on now.
  • - Created a new iTunes folder (held down option while clicking the icon in the dock) - signed into my iTunes account (nothing).
  • - Purchased a single TV episode, waited for it to finish downloading, then checked purchase history (nothing there still).
  • - Removed that new purchase from the library, checked purchase history again - still nothing.



I'm hoping (with all my fingers crossed) that it's some sort of server issue, and if I try again tomorrow that everything will be back to normal. ...will still probably keep checking every 15 minutes though 'cause that's just how I roll.

May 30, 2012 12:04 PM in response to zootopia

Further exploring confirms that the same content is not available on Apple TV either... Like it never happened. Over at the iTunes Store forum, there's a lot more posts about this same issue so it seems to be a glitch on Apple's side.


Suggest that we all monitor both streams for answers or suggestions. FWIW!


Cheers.


http://www.apple.com/emea/support/itunes/contact.html

Purchases Empty?

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