i know theres a lot of discussions about this and topics, but i am from canada and i have a desktop. Ive tried everything from re-making my playlist to deauthorize my account to even completing reinstalling itunes. I have even tried selecting each individual song and clicking "Add to iCloud" and nothing seems to be working. Apple's Tech support have no idea and i want this to work any advise or other ways of attempting to get my music on icloud for my apple tv?
Windows 7
I bought iTunes Match about 2 hours ago and since then I have been getting 4001 error.
I have also tried everything from all the solutions people have reccomended...authorizing ..deauthorising etc et but I am still getting 4001 error.
I am just going nuts and so angry.
If any one has a solution please advice.
I am from toronto, canada.
also selecting one song from itunes library wont even go into icloud without the 4001 error im also in ontario and got itunes match 4 hours ago
oh also any new songs or music videos i am downloading are uploading to icloud accept the already downloaded onea
i got it to work but it started after 1am try that the servers mustve been busy through the day and evening
Same problem here. With Mac as well as with my PC. 4001 wherenever I try to start itunes match.
Same problem here.. Tried all the posted solutions but nothing works.. I even un-installed iTunes, blew away all traces of it and then re-installed.. Still no luck.
Looks like I wasted $25
I'm having the exact problem. What's up Apple??? I just purchased iTunes Match yesterday and I have been completely unsuccessful getting it to sync. I want a refund.
This service has started to look exactly like MobileMe when it was launched. If Steve Jobs was still here, I'll bet he would have gathered the while iTunes Match team and fired them !!
Seems like the things may be going down hill for Apple in terms of quality.
Tim Cook should stop doing philanthropy work and straighten up his teams .....
The service still doesn't work for me .... I went to Apple store and they asked me to raise a ticket online !!
Joining the 4001 Club.
No solutions whatsoever. Tried with the Option key & Turn iTunes Match Off. Deleted duplicate songs. Told the iPhone to use iTunes Match (thus no manual music sync). Added only one song to iCloud. Restarted everything everytime I changed things (of course).
Nada. Say goodbye to 24€.
OKAY GUYS MY ITUNES MATCH works fine now!!! During the day the servers are to busy I tried it after 2am my time which is EST and the iTunes match went all through the 3 steps perfectly fine!
If there is a server issue then that means that they should MORE servers to accomodate the work load
...and apple should inform the communitiy about this. Seems like trivia. Btw: still getting 4001 errors.
I don't think server power is the issue here considering how many more services Apple is running on iCloud. It's more about the system which is faulty.
Bottom line, if it doesn't work I'll ask Apple to change the end date of my membership, since getting a refund would be kind of impossible (although I'm going to read through the fine print now).
Fine print:
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"The subscription is non-refundable (except as required by applicable law)..."
"iTunes Match is provided on an “AS IS” basis and may contain errors or inaccuracies that could cause failures, corruption or loss of data and/or information, including music, playlist, and play history, from your computer or device and from peripherals (including, without limitation, servers and other computers) connected thereto. You should back up all data and information on your computer or device and any peripherals prior to using iTunes Match. You expressly acknowledge and agree that all use of iTunes Match is at your sole risk. To the extent permitted by law, Apple shall have no liability with respect to your use of iTunes Match, including the inability to access matched or uploaded content."
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I guess these discussion threads will multiply without any solution whatsoever.....
However the applicable law is that goods that are sold must be fit for purpose. IF it doesn't work and you have exhausted the help process and you can demonstrate it is not down to your error then Apple are liable under the Trades Description Act (if you are in England).
The second quote is for liability, i.e. adverse consequences arising from being unable to access the service. In other words, what can Apple be blamed for if you cannot access the service. Not the same as selling a faulty product which is arguable what is happening with all these 4001 errors.
Time to traduce Apple in the twittersphere?
iTunes Match error 4001
