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I have a remote for my Mac computer. Both the 'Menu' button and '-' (Volume Down) button seem to work, however if I press any of the others, there is either no response, or a white image of the remote flashes on the screen. Why?!

I have a remote for my Mac computer. Both the 'Menu' button and '-' (Volume Down) button seem to work, however if I press any of the others, there is either no response, or a white image of the remote flashes on the screen. Why?!

iMac, Mac OS X (10.5.8)

Posted on May 30, 2012 10:48 PM

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Question marked as Best reply

Posted on May 31, 2012 5:24 AM

Hi there,


Check that the batteries in the remote are not depleted. Also try the steps in the articles I've linked to below.

Apple Remote Not Working 1 - Apple Support

Apple Remote Not Working 2 - Apple Support


Have a nice day,


Nathan

3 replies

I have a remote for my Mac computer. Both the 'Menu' button and '-' (Volume Down) button seem to work, however if I press any of the others, there is either no response, or a white image of the remote flashes on the screen. Why?!

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