Comment box on CNN.com not showing using Safari
When using Safari 5.1.7 the comment box when replying to a commen does not appear on CNN.COM. It's fine on Firefox, so I guess it's a Safari problem. Anybody experiencing this?
When using Safari 5.1.7 the comment box when replying to a commen does not appear on CNN.COM. It's fine on Firefox, so I guess it's a Safari problem. Anybody experiencing this?
Hi...
Make sure Java is enabled.
From your Safari menu bar top of your screen click Safari > Preferences then select the Security tab.
Select: Enable Java
If that box was already selected, back to Safari > Preferrences then select the Privacy tab.
Click: Remove All Website Data
Quit then relaunch Safari. Try CNN.
Thanks Carolyn, but it did not work. I could get a comment box on one story, but not on others. Replicated in Firefox and all stories had comment boxes...
Try deleting the cache associated with Safari.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.Safari/Cache.db
Click Go
Move the Cache.db file to the Trash.
Quit then relaunch Safari. Try CNN.
Thanks again Carolyn, but it was a no-go. Still no comment box.
Hey xxxray,
I know you posted this a few months ago, but I am having the SAME problems. I posted the same question a few days ago an the only one that answered so far was Carolyn Samit, unfortunately her advice was also a no-go for me. So I am having the EXACT same problem as you. And when I reply to others it doesn't work. In some articles you can comment or reply, but thats because some articles on cnn (which is a very few of them) use a different commenting system for some reason.
However, since you posted this a few months ago, I wonder if you ever ended up getting it fixed? Because if you did, I'd love to know how you did it.
Thanks man.
Sorry Neto1987, but haven't been able to get it to work. So, I pretty much abandoned Safari and using Firefox. It's a shame that we couldn't get more advice from apple itself. If you ever find a solution, please let me know. Thanx.
2 years later, this problem still lingers with no answer.
Comment box on CNN.com not showing using Safari