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After I downloaded the most recent versions of itunes and quicktime I cannot play any videos, tutorials. Thank you for any help.

Videos will not play after downloading the mmost recent versions of Itunes and Quicktime. What can I do? The video tries to start but freezes and does not respond.

Windows XP, Videos in Itunes do not play.

Posted on Jun 1, 2012 5:13 AM

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3 replies

Jun 5, 2012 7:40 AM in response to wiclee

Appreciate the suggestion. I did the repair, but videos still don't play.

I tried putting quicktime in "safe mode", but that also did not solve the video-play problem.

However, I downloaded a video and that video does play.


A video may start but quickly freezes.


In itunes is the player "quicktime or itunes"?


When I open the quicktime player(its appearance doesn't look like a player with controls for play, pause, etc.).

Maybe the controls appear when play begins' however, then I try to open any song of video, I always get the same message: "Do you want to allow this website to open a program on your computer(in itunes, I assume).)

If i choose "yes" I get an error message.


I thought this additional information might be helpful, but you can just answer the original question if you have some additional ideas.


Thanks for your help.

After I downloaded the most recent versions of itunes and quicktime I cannot play any videos, tutorials. Thank you for any help.

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