Clipwing

Q: during startup grey screen decending and a message "you need to restart your computer"

MacPro late 2008 running 10.5.8;

during startup I hear the tone and the apple appears on screen and the little spinning symbol appears...a few seconds later a grey screen decends and a message appears;"You need to restart your computer" ...so I do and the process is repeated... and repeated. Tried checking the battery/full and seems to OK ......I'm totally baffeled. was working fine last night and now ...?

help is appreciated!

Posted on Jun 1, 2012 8:32 AM

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Q: during startup grey screen decending and a message "you need to restart your computer"

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  • Helpful answers

  • by OGELTHORPE,

    OGELTHORPE OGELTHORPE Jun 1, 2012 9:52 AM in response to Clipwing
    Level 9 (52,769 points)
    Mac OS X
    Jun 1, 2012 9:52 AM in response to Clipwing

    You experienced a kernel panic.  Try a startup in Sage Mode.

     

    http://support.apple.com/kb/HT1455

     

    Ciao.

  • by Clipwing,

    Clipwing Clipwing Jun 1, 2012 8:12 PM in response to OGELTHORPE
    Level 1 (4 points)
    Jun 1, 2012 8:12 PM in response to OGELTHORPE

    Ogelthorpe, slow response due to local weather sorry ....

    anyway I tried 3/4 time to do safe start-up and it was a no go..out-come was the same as the original problem

    any further suggestion, or am I headed for the Apple  service center.

    Thanks for your help --any further suggestions?

  • by Grant Bennet-Alder,Helpful

    Grant Bennet-Alder Grant Bennet-Alder Jun 1, 2012 8:24 PM in response to Clipwing
    Level 9 (61,373 points)
    Desktops
    Jun 1, 2012 8:24 PM in response to Clipwing

    You can try booting from your original DVD, but it sounds like you may have a Hardware issue.

     

    If you can boot from the DVD, Disk Utility is available on the Utilities or Installer Menu. Answer only the "What Language" question, if presented, and wait for the MenuBar to be drawn. Then look around for Disk Utility on a menu. "Repair Disk"

  • by Clipwing,

    Clipwing Clipwing Jun 2, 2012 9:32 AM in response to Grant Bennet-Alder
    Level 1 (4 points)
    Jun 2, 2012 9:32 AM in response to Grant Bennet-Alder

    heres the update , am a bit confused but happy!

    I tried booting up from the DVD and pressing C ...no change in the situation

    I tried booting up from the DVD and pressing D (as suggested on the fine print on the DVD to try the hardware Test...and the test screen appeared.....I went thru that process and got a responce that all hardward passed and appeared to be fine ( copied the panic report-just in case any one would want to see it ) ..thought about it fr a while and then decided to see what happend when te button to restart was pushed------VIOLA !!!! the whole system popped up and my main screen appeared...just like normal  !!! went to the Disk Utility and ran a couple of those tests--they showed no issues... ? !!! so I went back to my Finder screen and ..............tried to do a restart..and everything came out just as usual/meaning normal start-up........I think I'm back in business!

     

    Thanks for the help!!!

    going to read some more of the Community responses to this problem-seems that its fairly common occurance...just would like to understand it more! ..so I don't repeat the issue; if possible .

     

    would seeing my "panic report" be of any use ??

    will add it FYI (wish I understood what I'm reading !)

     

    Interval Since Last Panic Report:  12623246 sec

    Panics Since Last Report:          1

    Anonymous UUID: 0E19A4D1-08A8-45B3-B6FF-A899C3C93B0C

     

    Sat Jun  2 00:32:24 2012

    panic(cpu 0 caller 0x001A7BED): Kernel trap at 0x00000000, type 14=page fault, registers:

    CR0: 0x8001003b, CR2: 0x00000000, CR3: 0x00e0c000, CR4: 0x00000660

    EAX: 0x08e64804, EBX: 0x08ee4c04, ECX: 0x00000015, EDX: 0x08e9a004

    CR2: 0x00000000, EBP: 0x7d547628, ESI: 0x09bd3204, EDI: 0x00000000

    EFL: 0x00010246, EIP: 0x00000000, CS:  0x00000008, DS:  0x09bd0010

    Error code: 0x00000010

     

    Backtrace, Format - Frame : Return Address (4 potential args on stack)

    0x7d5473f8 : 0x12b0e1 (0x4555b4 0x7d54742c 0x133238 0x0)

    0x7d547448 : 0x1a7bed (0x45e568 0x0 0xe 0x45dd24)

    0x7d547528 : 0x19e517 (0x7d547540 0x9bdd604 0x7d547628 0x0)

    0x7d547538 : 0x0 (0xe 0x48 0x7d540010 0x865d0010)

    0x7d547628 : 0x866ed6f4 (0x8e9a004 0x8ee4c04 0x0 0x0)

    0x7d547918 : 0x86665fd1 (0x8e9a004 0x9394004 0x0 0x100006)

    0x7d547978 : 0x86597d64 (0x8e9a004 0x9394004 0x0 0x0)

    0x7d547b28 : 0x8658ef66 (0x0 0x52e0f0 0xd3000001 0x97cde000)

    0x7d547b78 : 0x8659042f (0x8e90800 0x9088200 0x0 0x4)

    0x7d547bc8 : 0x8659050f (0x8e90800 0x9bcfb80 0x8e90800 0x1)

    0x7d547c08 : 0x77727139 (0x8e90800 0x1 0x0 0x0)

    0x7d547c68 : 0x77720940 (0x8e90800 0x5 0x5 0x8e90800)

    0x7d547c98 : 0x40c515 (0x8e90800 0x969ea68 0x969ea68 0x0)

    0x7d547ce8 : 0x437535 (0x8e90800 0x969ea68 0x969ea68 0x0)

    0x7d547d48 : 0x18c8aa (0x8e90800 0x969ea68 0x0 0x0)

    0x7d547db8 : 0x12d165 (0x8f38b78 0x9468b90 0x7d547df8 0x11ee04)

                Backtrace continues...

          Kernel loadable modules in backtrace (with dependencies):

    com.apple.NVDAResman(5.1.8)@0x8658d000->0x867b9fff

    dependency: com.apple.iokit.IONDRVSupport(1.5)@0x77734000

    dependency: com.apple.iokit.IOPCIFamily(2.4)@0x774d0000

    dependency: com.apple.iokit.IOGraphicsFamily(1.5)@0x77718000

    com.apple.iokit.IOGraphicsFamily(1.5)@0x77718000->0x77733fff

    dependency: com.apple.iokit.IOPCIFamily(2.4)@0x774d0000

     

    BSD process name corresponding to current thread: WindowServer

     

    Mac OS version:

    9A3129

     

    Kernel version:

    Darwin Kernel Version 9.0.0: Thu Oct 11 19:23:39 PDT 2007; root:xnu-1228~3/RELEASE_I386

    System model name: MacBookPro3,1 (Mac-F4238BC8)

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jun 2, 2012 10:38 AM in response to Clipwing
    Level 9 (61,373 points)
    Desktops
    Jun 2, 2012 10:38 AM in response to Clipwing

    Does this article apply to you?

     

    MacBook Pro: Distorted video or no video issues

  • by Clipwing,

    Clipwing Clipwing Jun 4, 2012 9:51 PM in response to Grant Bennet-Alder
    Level 1 (4 points)
    Jun 4, 2012 9:51 PM in response to Grant Bennet-Alder

    Grant, sorry for the slow response....appreciate the follow-up on your behalf !

    a couple days ago I went poking around on the Apple support sute and ran across a page from Apple addressing my grey screen issue and I read thru knowing we had already tried a couple of the things they suggested...then I got to resetting the PRam  (I think thats right) and I thought what the heck so on start up held the P,R,apple option just after start-up........and all came on and stayed so ...I tried a restart and it all came up fine ......now 2 days later ...all seems OK ---still  ! and I've been careful about what I do..but all seems to be working correctly ...I'm surprised and yet I'm wanting to know if this problem is still there and could come back...otherwise I a happy pup that my laptop seems to be well again and I don't have to road trip a coupe hours to th apple store or ship it away to see if it can be "saved"

    Thanks again

     

    Oh by the way the distorted video item you added---no problems showing with this --that I can tell !