HT201318: iCloud storage upgrades and downgrades
Learn about iCloud storage upgrades and downgrades
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Helpful answers
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Jun 2, 2012 2:20 AM in response to jallommoby Julian Wright,See downgrade section: http://support.apple.com/kb/TS4009
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Jul 27, 2012 6:42 AM in response to jallommoby Stressguru333,I have just done this and it works. Dial 1-800-275-2273, this is a US number so if calling from the UK, use Planet Talk to get this at 0.5p per minute. Go through the voice recognition program. You will finally be put through to a representative who will ask you various security questions, Apple ID, home address, last four numbers of credit card etc. The refund, which is refundable within 15 days of purchase, is done within minutes. A bit of a performance to get through, but once you do, its an easy process. This is probably too late now, but maybe be useful for next time.