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jallommo

Q: how to get a refund for icloud storage

I purchased icloud storage I do not now need and it said I can get a refund within 14 days, but does not say how.

Does anyone know how please?

iPad

Posted on Jun 1, 2012 3:35 PM

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Q: how to get a refund for icloud storage

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  • by Julian Wright,

    Julian Wright Julian Wright Jun 2, 2012 2:20 AM in response to jallommo
    Level 7 (34,867 points)
    Jun 2, 2012 2:20 AM in response to jallommo

    See downgrade section: http://support.apple.com/kb/TS4009

  • by Stressguru333,

    Stressguru333 Stressguru333 Jul 27, 2012 6:42 AM in response to jallommo
    Level 1 (5 points)
    Jul 27, 2012 6:42 AM in response to jallommo

    I have just done this and it works.  Dial 1-800-275-2273, this is a US number so if calling from the UK, use Planet Talk to get this at 0.5p per minute.  Go through the voice recognition program.  You will finally be put through to a representative who will ask you various security questions, Apple ID, home address, last four numbers of credit card etc.  The refund, which is refundable within 15 days of purchase, is done within minutes.  A bit of a performance to get through, but once you do, its an easy process.  This is probably too late now, but maybe be useful for next time.