Q: Please contact itunes support to complete this transaction

Question

S0nofKrypton

Level 1 (0 points)

Q: Please contact itunes support to complete this transaction

Does anyone else get this message when trying to download software from within a particular app? And if so, how do I fix it?

iPhone 4

Posted on Jun 1, 2012 4:00 PM

I have this question too

Solved

S0nofKrypton

Level 1 (0 points)

A:

Thanks for the response, guys. I did contact iTunes support but they didn't know how to fix the problem. Funny thing is though that the problem eventually fixed itself. I waited about a full 24 hours and tried again and it finally went through.

Posted on Jun 6, 2012 5:03 PM

Q: Please contact itunes support to complete this transaction

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by Steve Huetteman,

Steve Huetteman Jun 1, 2012 4:02 PM in response to S0nofKrypton
Level 2 (300 points)

Jun 1, 2012 4:02 PM in response to S0nofKrypton

The error message pretty much tells you how to fix it does it not? There must be a problem with your account, perhaps an expired credit card...
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by S0nofKrypton,

S0nofKrypton Jun 1, 2012 4:26 PM in response to Steve Huetteman
Level 1 (0 points)

Jun 1, 2012 4:26 PM in response to Steve Huetteman

Nope. Username and password is correct and credit card info is up-to-date.
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by diesel vdub,

diesel vdub Jun 1, 2012 6:57 PM in response to S0nofKrypton
Level 7 (22,030 points)

Jun 1, 2012 6:57 PM in response to S0nofKrypton

Have you done as the message says and contacted iTunes Customer Support?
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by Maryannefromnsw,

Maryannefromnsw Jun 6, 2012 7:18 AM in response to diesel vdub
Level 1 (0 points)

Jun 6, 2012 7:18 AM in response to diesel vdub

Is there any other way besides contacting itunes support?
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by diesel vdub,

diesel vdub Jun 6, 2012 7:19 AM in response to Maryannefromnsw
Level 7 (22,030 points)

Jun 6, 2012 7:19 AM in response to Maryannefromnsw

Yes, ignore the error... stop doing whatever you are attempting to do and never get it fixed.

iTunes already told you how to resolve the issue... it is YOUR choice to do it or not.
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Accepted Answer · Jun 6, 2012 5:03 PM

S0nofKrypton

Level 1 (0 points)

Jun 6, 2012 5:03 PM in response to diesel vdub

Thanks for the response, guys. I did contact iTunes support but they didn't know how to fix the problem. Funny thing is though that the problem eventually fixed itself. I waited about a full 24 hours and tried again and it finally went through.

HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits

Q: Please contact itunes support to complete this transaction

All replies

Helpful answers

by Steve Huetteman,

by S0nofKrypton,

by diesel vdub,

by Maryannefromnsw,

by diesel vdub,

by S0nofKrypton,Solvedanswer

HT203175: If iTunes for Windows XP won't open, stops responding, or unexpectedly quits

Q: Please contact itunes support to complete this transaction

All replies Helpful answers

by Steve Huetteman,

by S0nofKrypton,

by diesel vdub,

by Maryannefromnsw,

by diesel vdub,

by S0nofKrypton,Solvedanswer

All replies

Helpful answers