HT3910: Mac OS X v10.6 Snow Leopard: How to Erase and Install

Learn about Mac OS X v10.6 Snow Leopard: How to Erase and Install
marcofromab
Level 1 (0 points)

Q: I can't install the applications (i life) into my macbook pro, it says an unknown error occured and i have to contact the software manufacturer for this issue. What should i do? Help please.

Can't install the applications dvd, it says an error occured and i have to contact the software manufacturer for this. What will i do to have it installed (i life)? Thanks in advance.

MacBook Pro, Mac OS X (10.6.4)

Posted on Jun 1, 2012 4:49 PM

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marcofromab

Q: I can't install the applications (i life) into my macbook pro, it says an unknown error occured and i have to contact the software ... more

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  • by noondaywitch,

    noondaywitch noondaywitch Jun 2, 2012 1:54 AM in response to marcofromab
    Level 6 (8,142 points)
    Jun 2, 2012 1:54 AM in response to marcofromab

    Just a punt in the dark, but try going to System Preferences > Date & Time > Date & Time tab, and set the year to 2011 or earlier. You can change it back later.

     

    I suggest this because there have been issues with the installer certificates on iLife and some grey installer disc 2 (also iLife) expiring.

     

    Resetting the clock may allow the installer to run.

  • by tom81ea,

    tom81ea tom81ea Jan 20, 2013 8:41 PM in response to noondaywitch
    Level 1 (0 points)
    Jan 20, 2013 8:41 PM in response to noondaywitch

    Amazing! Thanks noondaywitch, your solution worked perfectly

  • by t33j4y,

    t33j4y t33j4y Sep 11, 2014 12:44 AM in response to noondaywitch
    Level 1 (0 points)
    Sep 11, 2014 12:44 AM in response to noondaywitch

    Amazing. Had the exact same problem as OP, and your tip solved it. Thank you so much.

     

    And to Apple - shame on you! Is it too much to ask that I can actually restore the Apps that came with my MBP, even though it is three years old? You pride yourself on ease of use, but this is really user unfriendly. As a user, I only get the "Unknown error" so to the average Joe, it could be anything really.