1 Reply Latest reply: Nov 15, 2012 8:59 AM by msdubious
nati mimi Level 1 (0 points)

I have already ordered 2 iPhoto-books but this time the upload of the book to the Store does not work. I tried at least 10 times and I get alway the same message:

"An erro occured uploading your order click retry to upload the failed asset again or cancel order to cancel your order"


Can somebody help me? Thanks!!!!!

iMac, Mac OS X (10.6.8), 2.66GHz Intel Core 2 Duo 4GB
  • msdubious Level 1 (5 points)

    Same problem , tried many things but in the end this worked:

    Reboot computer while holding shift key so you get a "safe" boot (requiring a long forgotten password luckily my "hint" worked after a few attempts at trying incorrect passwords)

    Then went on to order my albums... which it had taken a week of failed attempts & many hours trying different solutions!Later tried to order 2 more copies, album uploaded & screen  froze (like before) so back to another safe boot.grrrrrrrrrrrrrrrr...