"Manage My Places" not displaying maps

Question

Level 1

88 points

"Manage My Places" not displaying maps

In Manage My Places I click on any place in the list, and no map is displayed. This just began, perhaps since upgrading to Lion. I've worked with iPhoto since then, but perhaps not with Manage My Places.

This is the latest version of iPhoto, latest update. I update iPhoto religiously, because I continue to hope, all evidence to the contrary, than each update will squash the many bugs which Apple seems to have built into iPhoto.

MacBook Pro, Mac OS X (10.7.4), 2.66 GHz Core i7, 17", 8GB RAM

Posted on Jun 2, 2012 6:22 AM

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Answer 1

LarryHN

Level 10

106,110 points

Jun 2, 2012 9:23 AM in response to Richard Liu

Based on th large number of reports it appears tha GOOGLE has made a change that caused their interface to iPhoto to fail. I'm afraid that you will have to contact Google and wait for them to resolve the issue they created

LN

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Answer 2

Richard Liu Author

Level 1

88 points

Jun 2, 2012 9:33 AM in response to LarryHN

No, I don't think that this is the case here. First, in other parts of iPhoto I do see the map, e.g., in the Assign a Place dialog for the individual photos and in the Places view. Second, if I create a new user account the map appears in Manage My Places even when there is no photo in the library, and after inserting a folder and assigning it a place, the correct map appears. Conversely, when I tell iPhoto running in the account in which I am experiencing the problem to create a new iPhoto Library and use it, the map is once again missing.

I have been on the phone with Apple Care. They've had me Safe Boot and apply Read-Write permissions on all the folders in my account, but the problem still persists.

Regards,

Richard

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Answer 3

Yer_Man

Level 10

162,260 points

Jun 2, 2012 11:42 AM in response to Richard Liu

Richard

Try trash the cache files in the affected account.

Regards

TD

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Answer 4

Richard Liu Author

Level 1

88 points

Jun 2, 2012 2:20 PM in response to Yer_Man

Terrence,

I'm not sure which files you're talking about. Could you please be more specific?

Regards,

Richard

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Answer 5

Yer_Man

Level 10

162,260 points

Jun 2, 2012 2:42 PM in response to Richard Liu

IN the affected account:

Library/ Caches /com.apple.iPhoto

Regards

TD

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Answer 6

Richard Liu Author

Level 1

88 points

Jun 2, 2012 2:55 PM in response to Yer_Man

Terrence,

No, that didn't solve the problem. Thanks anyway.

Richard

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Answer 7

Richard Liu Author

Level 1

88 points

Jun 2, 2012 4:15 PM in response to Richard Liu

I tried the following: While in Manage My Places turned of Wireless. Message appeared where the maps were missing warning that there was no connection to the Internet. Exited Manage My Places, turned Wireless back on, opened Manage My Places. The maps were there once again. But the next time I start iPhoto they're gone and I have to once again turn Wireless off, then back on. It suffices to have a map from Google displaying in the tiny window in the bottom right corner when Wireless is turned off, then back on. Manage My Places does not have to be running when Wirless is turned off.

Has anybody experienced something like this before?

Richard

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Answer 8

Jun 4, 2012 7:53 AM in response to Richard Liu

I have exactly the same problem. The map does not show in the Manage My Places, but everywhere else it does. Trash the cache files as Terence Devlin proposed did not help. Neither restarting iPhoto, the computer, the modem, all without result. Like Richard, turning off Airport while in Manage my places, turning Airport on again, exit from manage my places and opening it again worked.

System Macbook Air OS X 10.6.8, iPhoto '11 - 9.2.3

Ernst

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Answer 9

Richard Liu Author

Level 1

88 points

Jun 4, 2012 9:17 AM in response to ernstkers

Ernst,

The person I talked to at Apple Care is trying to arrange a phone call from tomorrow evening CEST (Central European Summer Time). I wonder whether you couldn't put some more information about your user account into this thread, like the information that I will supply now.

The account in which this happens is a standard account. When I setup a Mac I normally create an admin account and a standard account. Unless there some reason to work in the admin account, I don't. The standard account is where my iPhoto and iTunes libraries, my address book and my iCal calendar live, where I synchronize my iPhone and my iPad, etc. This is basically also the user account to which my Apple ID is tied. This account has been migrated from Leopard to Snow Leopard and now to Lion. I just very recently upgraded to Lion and iCloud. One of the last vestiges of me.com is iDisk, which I will replace with Wuala. I synchronize iPhoto and iPad via a USB connection to my laptop. All Apple updates to date have been made, and iPhone and iPad are running iOS 5.1.1.

I have another MacBook Pro, a 13" model, that came with Snow Leopard. It also has an account setup like the one I described above. The standard and admin accounts were migrated from a MacBook running Leopard. On that laptop Manage My Places is OK. I do not sync iPhones or iPads with this laptop.

It's interesting that you're having the problem on OS X 10.6.8. I haven't been on Lion for more than a week and a half, yet I could swear that I wasn't having the problem with OS X 10.6.8. Then again, I tend to take a lot of photos at places that I have already created and therefore have no need to manage them.

Regards,

Richard

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Answer 10

Jun 4, 2012 11:15 AM in response to Richard Liu

Richard,

I am the only user of this computer and I did not setup other accounts. I think I bought it about a year ago and did not do any upgrading, though I do all the by Apple offered updates. I do not synchronize iPhoto (or the computer) with any other device or network. No iPhone, no iPad, no iCloud, nothing. I do not have an iPhone and my iPad I synchronize with another computer. File transfer between my other computer and this I do the "old way": take the files with me on an USB stick. The computers are never directly connected (about 1500 km between them)

My workstream with iPhoto is very simple: import the files from my HD into the iPhoto library, edit the photos included putting them on the map (my camaras cannot provide GPS data) and export them again to my HD. I only use the "Manage my Places" feature to resize (reduce the size) of the purple circles around the pins when iPhoto is changing automatically the location names I want to wrong names of nearby locations. The last is very nasty feature of iPhoto anyway.

I do not remember when I used the "Manage my Places" the last time before today, but it must have been several months ago. I guess about the last week of march 2012, for sure not later until today. I am sure the map in "Manage my Places" was working at that time. Likely iPhoto was updated after that time.

When I ran into the problem today I first thought about a connection error with Google, although there was no error message, just grey area where the map should have been. The usual things in case of a connection error (restarting modem / computer / turning off firewall) did not help. Also the small map is there when working in the Info mode while editing (and I had no problems with Google maps), so I excluded the connection. I started searching for help. This made me find your postings. I tried the advises and had the same result as you, reason to add my voice.

To my feeling we ran into a bug that came with the last iPhoto update.

Regards,

Ernst

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Answer 11

Richard Liu Author

Level 1

88 points

Jun 4, 2012 2:53 PM in response to ernstkers

Ernst,

Thanks for the information. It seems that we use iPhoto for the same thing: organizing our photos. In particular we both assign places to them and both need Manage My Places because it's impossible in iPhoto to guarantee when assigning a place that its circle will not intersect that of an existing place, thereby causing that place's phots to be reassigned. Manage My Places, then, is the only way to correct the problem, and for that purpose it is barely sufficient, since the radiii of neighboring pins are not displayed along with the radius of the pin representing the currently selected place.

(Sorry, I thought I'd squeeze that in, since I asked the Apple Care agent who is trying to get an engineer to call me to have him/her read this thread first.)

But it's also evident that we have very different setups. In particular, since you're still running Snow Leopard, there are certain features of iPhoto that you cannot use.

Are you synchronizing any photos with Flickr, Facebook, etc.?

Are you surfing with a USB stick sometimes when you don't have wireless? If so, are you by any chance using Novamedia's launch2net? My answers to these two questions are: I was using a USB stick, but it is no longer supported by Lion. I suspect that drivers and kernel extensions might still be there, though. I was using launch2net, but several months ago, while I was still running Snow Leopard, it couldn't connect to my provider. I got the USB 3G modem to work with the WWAN support built into Snow Leopard, but, again, the stuff is still there.

About your feeling that the bug came with the last iPhoto update, you might be right, but the funny thing is, it doesn't seem to manifest itself in a new account as well as in a similar account on the MacBook Pro 13".

Regards,

Richard

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Answer 12

Jun 4, 2012 4:00 PM in response to Richard Liu

Richard,

Actually I even do not use iPhoto for organising. Just editing: contrast, shadow / light, sharpness, cropping etc. Than I add titles and put them on the map. If I am finished I export them as jpeg files in the size and quality I want. The original files I keep on external HD's, the exported files on my HD I use for uploading to Flickr or other sites or as attachment in e-mails. I do not synchronise iPhoto with Flickr or any other site. I even do not sent e-mails directly from iPhoto or do any other way of sharing. Neither I import pictures directly from my camera or another device to iPhoto. I even do not import or export files to/from the iPhoto library to external HD's or USB storage sticks. Everything goes via the internal HD and all file organising I do with Finder. As far as I know the only direct connections iPhoto has with anything outside the HD of my computer are Google for the maps and Apple for the updates.

If the library file of iPhoto gets too large, I remove photos from it. No problem as I have both the original files and the exported files elsewhere. The chance that I want to do more editing is small and in that case I can import the original file again. And no problem with Flickr as I do not synchronise with it.

I use this computer only with a WiFi connection. And always with the same. I have never used USB sticks for connecting.

Don't apologise for squeezing in the rather poor performance of Manage my Places (if it works). I hate it that Apple seems to think they know better what name I want to give to a location than I know it myself. It should already be an improvement if the default radius of the circle around the pin could be set by the user. I should immediately change it from the about 100 m that I guess its now to something less than 10 m.

Regards,

Ernst

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Answer 13

LarryHN

Level 10

106,110 points

Jun 4, 2012 4:10 PM in response to ernstkers

To make suggestions to Apple. IPhoto menu ==> provide iPhoto feedback

LN

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Answer 14

Richard Liu Author

Level 1

88 points

Jun 5, 2012 1:13 AM in response to LarryHN

@Larry,

Frankly, I haven't found "Provide ... feedback" very useful. I might just as well wish for peace on earth, goodwill to all men (incl. women) there. Has your experience been different?

@Ernst,

What login items do you have on your account?

You mentioned another computer, approx. 1500 km away. Is that a Mac? What is the behavior of Manage My Places on it?

Regards,

Richard

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Answer 15

Jun 5, 2012 1:59 AM in response to Richard Liu

Richard,

can you explain what you mean with login items?

The other computer is an iMac with Snow Leopard. On the moment I do not know the exact versions of OS X and iPhoto, but its about 2 years old. I do not know the behaviour of Manage My Places on that one. The last time I used it cannot have been later as april. I can check versions and Manage My Places behaviour only over about 10 days.

Regards,

Ernst

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