10 Replies Latest reply: Jun 2, 2012 10:02 PM by randers4
Derekeys Level 1 Level 1 (0 points)

Hey everyone!  I semi-recently got a new Iphone 4s and I am having some trouble with location services in reminders.  When I give a command to Siri, something simple like the following, "Remind me to take out the trash when I get home" she promptly makes the reminder and no problem seems to be there.  When I get home I do not receive the reminder, so I double checked the reminder and what the specific location was that she set it to.  It turns out the location is wrong.  It does say "Home" but the address doesn't match the "Home" address I have in my contact.  It's close, but it isn't exact.  Let me give an example.

 

When I go to the Reminder page I see it says "Take Out Trash" (Arriving: Home) I click on that and it says on the Details page, Arriving: Home.  So far so good, then I click on the "Arriving Home" portion and where it says "Home" it isn't the correct address.  Let's say my correct address is 250 Maple Rd.  The displayed address is 250 Stone Rd. or something.  It's driving me nuts, and I don't know what to do. 

 

Any help would be appreciated.  Thank you!!!!

 

 

 

Derek


iPhone 4S, iOS 5.1.1
  • randers4 Level 9 Level 9 (62,640 points)

    Siri should be getting your home address from the contact set in Settings>General>Siri>My Info.  You might double check that you have selected the correct contact, and that the address on the contact is listed as "home".  One last thing you could do is tap on your home address in your contact and see if the Maps app identifies the correct address.

  • Derekeys Level 1 Level 1 (0 points)

    Wonderful!  Thank you, when I click on the address I set in my contact it shows up incorrectly on google maps.  Now that I see that the address is displaying incorrectly what should I do?

     

    Derek

  • randers4 Level 9 Level 9 (62,640 points)

    That's a harder question to answer... I guess I would check Settings>Location Services and confirm that everything is turned on, especially Maps and Siri, then scroll down to the bottom and tap System Services and make sure everything is turned on there too.  If everything is set right, there may be an issue with your local cellular towers.  The iPhone GPS uses a combination of GPS, wi-fi hotspots and information from nearby cell towers to determine your position.  It you're getting incorrect results you may have to contact your carrier to find out if there is anything they can do to impove on this.

  • Derekeys Level 1 Level 1 (0 points)

    Thank you for your time and expertise.  It's frustrating that I can ask for directions to get "Home" and it takes me to the correct location, but when I click on the address in my contact it shows up a street over.  Same # home, just a near by street.  I will contact my carrier to see what can be done.  Makes my location services null until this can be fixed.  Granted, my home is the only one with the issue, my work and other favorited locations work just fine.

     

    Thank you again.

     

    Derek

  • Derekeys Level 1 Level 1 (0 points)

    In addition.  If I search for the address in the top bar of maps, the pin drops to the correct location.  The only problem is when I click on the address from my contact. 

     

    Just an aside.

     

    Derek

  • randers4 Level 9 Level 9 (62,640 points)

    You're welcome.  If you want to learn more about how GPS works on the iPhone there's an article about it here: http://support.apple.com/kb/HT4995.  Accuracy suffers if you aren't near cell towers or wi-fi hotspots, or if they are providing inaccurate information.

  • randers4 Level 9 Level 9 (62,640 points)

    That's probably because when you enter your address in Maps it doesn't rely on GPS/Location Services to locate its position.  It just looks up the address in the database and plots it on the map.

  • Derekeys Level 1 Level 1 (0 points)

    Thank you again, this must be a carrier issue.  The same problem happens when I click my home address on my ipad as well.  The odd thing is, I tried to change my home address to several different addresses to see if it would continue to display incorrectly and it did.  It kept dropping the pin in this obscure spot one street over from me.  I see now why you have so many points!  You are very helpful.

     

    All the best.

  • Derekeys Level 1 Level 1 (0 points)

    I've discovered the solution.  Well, not truly the solution but definitely the root problem.  When I turn off my wifi, and make the phone rely on cellular service only, it works perfectly.  Suddenly received 30+ notifications... wow.  The wifi is the problem.  I feel better knowing what the specific issue is, but now I'm not sure how to proceed other than contacting my internet provider.

     

    Just thought I'd annoy you some more

     

    Derek

  • randers4 Level 9 Level 9 (62,640 points)

    Interesting, thanks for sharing that.  Wi-fi hotspots do figure into the equation although I don't know the details of the algorithm.  You might try Google to see if you could find a technical document on this as it may give you a better idea of how to solve it; might be as simple as a router setting.  Good luck.