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I need a fix for downloads on Mac. Currently only downloading .part files and can't find the problem.

I am struggeling to download files in any format (i.e. pdf, dmg etc.). It deosn't bring up the download list anymore and in finder under downloads, it has the following suffix eg. xxx.pdf.part. The file size is usually 0 bites. Any advice?


Another comment on this forum back in 2009 suggests donloading applejack. This did not seem to fix the problem and the latest version only indicates support up to Leopard. I am currently running Lion... so a little nervous downloading this.


Any help here would be greatly appreciated, since I am highly dependent on this facility for my studies and other activities!!

Mac Pro, Mac OS X (10.7.4)

Posted on Jun 3, 2012 1:58 AM

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16 replies

Jun 3, 2012 4:11 AM in response to Asario

Stay away from Applejack.


The first thing to do is to determine if the problem is restricted to your own user account, which indicates a 3rd party software conflict, or is system wide. To determine that, create a new Standared user account by going into


 > System Preferences > Users & Groups


and clicking the little '+' sign at the bottom of the window. Choose 'Standard', a name, and a simple password (like 123456; you're going to delete the account later anyway, or you can change the password to something more secure if you decide to keep the account).


With the account created, log out of your admin account and into the new account. Fire up Safari and try to download a .pdf. Report back here with the result.

Jun 3, 2012 4:46 AM in response to Asario

The first step is to disable or remove that download manager entirely. That in itself is a likely cause of your problem.


The following can be tried in any order:


— disable all the other extensions in your browsers and try again.


— are you running any AV software or using Little Snitch? If so, disable those. You'll probably also have to kill those in Activity monitor, as both run background helper processes that run when the main app isn't and can interfere with network connections.


— look in your Login Items in


 > System Preferences > Users & Groups | Login Items


and remove any 3rd party apps that are there. Restart the computer and test again.


If you've tried all those and still have the problem, report back.

I need a fix for downloads on Mac. Currently only downloading .part files and can't find the problem.

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