Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Announcement

Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ipad 2 not turning on - black screen

Today my ipad 2 would not turn on. it just shows a black screen. It is fully charged and has a password so when i connect it to a PC it is recognised but unable to sync due to the password lock.


Anyone with any ideas on way to either


1. make the ipad work?

2. get round the password lock so i can retreive my photos?


All answers welcomed.


Regardbruni



On

iPad 2

Posted on Jun 3, 2012 5:44 AM

Reply
4 replies

Jul 17, 2012 2:10 AM in response to Demo

I have been trying to update my software for it to not be able to finish it. comes up with some error.. so now i turned it off and then turned it on to find the iTunes icon on the back screen and usb cable showing.. i plug it in for it to not turn on or reset using the sleep n home button.. so resetting it twice it gets so far and says there is an error...


ever since trying to update the software it has been a nightmare and have not been able to backup my files so everything is gone!! reall annoyed with it now! 😠

ipad 2 not turning on - black screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.