1 Reply Latest reply: Jun 3, 2012 7:20 AM by Allan Sampson
shafin364 Level 1 Level 1

My iphone's screen goes black and it behaves like that it is switched off.No switches work and the power button also does not respond.The ringtone do not also respond.The only way to switch on the phone is to press  home button and  power button together.

Reply by Allan Sampson on Jun 3, 2012 7:20 AM Helpful

Pressing the Home button and the sleep/wake or on/off button together until you see the Apple logo and then release is called a reset.

 

If no change after a reset, the next step is restoring your iPhone.

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