5 Replies Latest reply: Jun 4, 2012 8:17 PM by BDAqua
ABonney Level 1 Level 1 (0 points)

I have a frustration problem. There are three software updates that will not run on my computer due to not having these following pre-install scripts installed:

 

FlashBackRemovalUpdate

LeopardMigrationAssistant

AppleMobileDeviceSupport  (this is for iTunes 10.6.1)

 

I want to upgrade to Lion, but I can't do that either. I think there was a similar problem when I tried that before.

 

I think that my wife skipped updates a while back and I suspect this computer missed somthing important in one of them.

 

I found support for the iTunes, followed it , but that did not fix it.

 

Thank you


MacBook (13-inch Late 2008), Mac OS X (10.5.8)
  • BDAqua Level 10 Level 10 (120,025 points)

    Hello, are you seeing these in Software Update in OSX, or trying directly?

     

    As far as I can tell the 3rd one is for Windows® computers.

     

    On the 1st one, is this it?

     

    http://support.apple.com/kb/HT5273

     

    http://support.apple.com/kb/DL1534

     

    Is this the 2nd one you tried?

     

    http://support.apple.com/kb/DL1434

  • ABonney Level 1 Level 1 (0 points)

    The updates come through the automatic OSX software update app.

     

    I deleted iTunes from the computer and followed the support guidelines I found. But that didn't work and now I have no itunes because it won't let me re-install

     

    The other two are the ones that you have linked to

     

    Thank you for trying to help

  • BDAqua Level 10 Level 10 (120,025 points)

    Well, if a certain version of an app was installed & then deleted then SWUPD won't see it's not updated & won't list it.

     

    If all the above fails, then it appears to be time for a relatively painless Archive & Install, which gives you a new/old OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space and no Disk corruption, and is relatively quick & painless...

     

    http://docs.info.apple.com/article.html?artnum=107120

     

    Just be sure to select Preserve Users & Settings.

  • ABonney Level 1 Level 1 (0 points)

    This advice was right on- Thank You!

     

    I ran a repair disk permissions on the Hard Drive and it came out showing a few system files that could not be repaired. Then I started to understand that this software update problem was related to this system corruption (?)

     

    So I put in the install disk, and ran the Archive and Install option like you suggested. That took it back to OS 10.5.4, but I then was able to run all the installers that software update wanted- Everything is back to normal, every update has succeeded.

     

    Now I am buying more ram and I am going to work on getting Lion onto this computer.

  • BDAqua Level 10 Level 10 (120,025 points)

    Great news, thanks, & good luck!