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Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
It says WE'RE SORRY THE DEVICE YOU CONNECTED MAYBE DAMAGED PLEASE CONTACT YOUR LOCAL APPLE STORE FOR MORE INFORMATION' it asks has a IPHONE in grey text on the front screen, it asks me whether i want to enable my location and what country i am in it then tells me to plug into itunes and just displays the same message. the nearest apple shop is miles away can anyone help me please? thanks
iPhone 4, iOS 5
Do as it says, the device has likely experienced a hardware failure.
thanks I have but it constantly tells me the same thing? is there no way i can fix it myself?
i am in the exact same position, it happened then restored roughly 5 times it worked for the day, then when i woke up the next day same problem, now it wont work full stop. as far as i know, this is a genuine hardware failiure like the guy above said, as long as your phone is in warranty you will get a free replacement phone. Ive only had my phone 2 weeks and on My Support Profile it says my warranty has expired so I am going to have to take my recipt in just in case.
Good Luck,
Ben
EDIT: I forgot to mention, when my sim is removed from the phone it still thinks there is a sim inside for some reason, definetly getting a replacement from Apple as soon as I am home from my holidays (ironcally im closer to an Apple Store here than where I live, but my parents would rather me get an hour train from my house than a 20 minute bus from the caravan site. oh. this is why i hate caravan holidays 😉 )
Message was edited by: BenMNDubz
iDevices are not user servicable.
If the device is still in warranty, take it to Apple. Attempts to open the device yourself will void the warranty.
Well, I have been to apple in bluewater today and my iphone is 8 days out of warranty apparently it has restored its self back as far as it can go. they tried to reboot it at apple but sadly she did not repsond. they will allow me to buy a new one for £119.99 but cannot assist me any further. Judging the you tube videos i have seen it is something really simple wrong with it. so I am sending her away to a repair company to fix her! gutting the guy said its probably a server failure that happend during the update. 😢 Oh well good luck with ur phone dude! 2 weeks old u should have no problems! 😉
My IPhone 4- Froze, I reset it and restored it and now it wont activate
