my appletv is stuck in setting date and time. I cannot get it to restart. What do I do?

Question

my appletv is stuck in setting date and time. I cannot get it to restart. What do I do?

My 2nd generation appletv is stuck on setting date and time and I cannot get it to restart. If I leave it long enough, the default pictures start showing and then I am stuck there. Any suggestions?

Apple TV (2nd generation)

Posted on Jun 3, 2012 6:31 PM

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Answer 1

Jun 4, 2012 4:20 AM in response to ScrappinCricut

Welcome to the Apple Community.

Assuming this is not the first time you have used your Apple TV

You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
Also try restarting the router.
If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.

If this is a new Apple TV, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

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