HT201836: How to restart your Apple TV

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ScrappinCricut
Level 1 (0 points)

Q: my appletv is stuck in setting date and time.  I cannot get it to restart.  What do I do?

My 2nd generation appletv is stuck on setting date and time and I cannot get it to restart.  If I leave it long enough, the default pictures start showing and then I am stuck there. Any suggestions?

Apple TV (2nd generation)

Posted on Jun 3, 2012 6:31 PM

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ScrappinCricut

Q: my appletv is stuck in setting date and time.  I cannot get it to restart.  What do I do?

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jun 4, 2012 4:20 AM in response to ScrappinCricut
    Level 10 (104,511 points)
    Apple TV
    Jun 4, 2012 4:20 AM in response to ScrappinCricut

    Welcome to the Apple Community.

     

    Assuming this is not the first time you have used your Apple TV

     

    • You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
    • Also try restarting the router.
    • If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.

     

    If this is a new Apple TV, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.