HT1600: Apple TV (1st generation): How to update Apple TV software

Learn about Apple TV (1st generation): How to update Apple TV software

vickibeaudoin

Level 1 (1 points)

Q: UNABLE TO SIGN IN

We are unable to sign into the Apple TV... it has always worked bofore and now saying "unable to sign in"

Posted on Jun 3, 2012 9:24 PM

I have this question too

Q: UNABLE TO SIGN IN

All replies

Helpful answers

by Farrsan,

Farrsan Jul 3, 2012 10:18 PM in response to vickibeaudoin
Level 1 (0 points)

Jul 3, 2012 10:18 PM in response to vickibeaudoin

I also can't sign in and I know my I'd and password are correct. I've been trying for two weeks to get this to work. What's going on!
Reply options

Link to this post

by Farrsan,

Farrsan Jul 3, 2012 10:20 PM in response to vickibeaudoin
Level 1 (0 points)

Jul 3, 2012 10:20 PM in response to vickibeaudoin

What really makes it worse is how difficult it is to type in the whole password and I'd and then find out it won't take it . I'm going to wear out the remote entering in the user I'd and password before it get to use it for what it was intended to be used for.
Reply options

Link to this post

by amorford,

amorford Jul 9, 2013 1:12 PM in response to vickibeaudoin
Level 1 (0 points)

Jul 9, 2013 1:12 PM in response to vickibeaudoin

I just got this message from my AppleTV as well. My AppleID and password are correct - works everywhere else iTunes, AppStore, etc.
On AppleTV Software 5.3 (6015), I tried logging into radar.apple.com to file a bug and that site is having issues! Oppsy!
Reply options

Link to this post