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All replies
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Helpful answers
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Aug 5, 2012 6:54 PM in response to Johnathan Burgerby Cjay1996,But when i go to change my security questions, it ask's me to provide them so i can get onto the PW & Security page.
:-Please help
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Aug 6, 2012 6:46 PM in response to Boo 3by s_p_e_,How do i find out my Questions if i forgot the ANSWERS!!!!!?????
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Aug 8, 2012 10:30 PM in response to Boo 3by GGM_1992,LOL
i forgot my answers to:
ill have to try calling apple
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Aug 10, 2012 12:29 PM in response to Boo 3by Kloonfire,I forgot the answer to my security questions what should
I do???
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Aug 10, 2012 12:32 PM in response to Boo 3by Kloonfire,What should I do if I forgot the answer to my security questions????
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Aug 10, 2012 12:53 PM in response to Boo 3by arodecap,Contact Apple Support:
expresslane.apple.com
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Aug 19, 2012 5:45 PM in response to rosalyxby janetfromniagara falls,iTunes isn't resetting security questions.
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Aug 27, 2012 6:15 PM in response to Boo 3by s_p_e_,well, Still there is no way to reset them, so this *****...
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Aug 31, 2012 12:11 PM in response to Boo 3by sdpasp,Yes....Good luck folks, Apple says they cannot reset them and it does not work any longer to reset online....Sollution for me....Just ordered new DROID
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Sep 18, 2012 5:38 PM in response to Boo 3by ReApEr x PLEDGY,Omg can someone just tell us what the apple number is? (888-888-8888)
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Sep 18, 2012 6:08 PM in response to ReApEr x PLEDGYby gaag1436,I have been waiting for a fix for this issue for over a month! I will post the guys email adress her for all to have. So I am not the only blowing up his email. He does respont within a day or 2.
Richard
Senior Adviser
iTunes Support
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Sep 22, 2012 4:01 PM in response to Boo 3by devinfromcharlotte,You can contact the Account Security team by following these steps:
Please navigate to:
https://expresslane.apple.com/
Choose:
iTunes > iTunes Store
Then for Topic choose
Account Management > Lost or Forgotten Apple ID password (any concerns regarding security questions also fall under this category)
Choose Continue
You will be given the options to Talk to Apple Support Now or Call Apple Support Later, please choose the option that works best for you. If the hold time is long, you might only have the option to talk with them later.
If outside the US or Canada, and your country has Apple Phone Support, you must call and ask for The Account Security Team. They will then ask some security questions. If resetting your Security Questions, you must have a Credit Card on file so they can reset your Password First, then they can help reset your security questions. You should be able to add a credit card via iTunes or appleid.apple.com> Billing. <-- Very important, or they can nto assist you!!!