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All replies
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Helpful answers
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Oct 14, 2012 5:46 PM in response to happygal134by Bobby2coo,its almost ********, its like whats the point of the password
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Oct 16, 2012 9:23 AM in response to userfromflby chelfordmom,This is the same problem I had. My son, not realizing the importance of the security questions, entered random characters for the answers. Of course the answers aren't even a word nor can we replicate them. I spoke with apple and they will not reset them without knowing at least one of the answers - if I knew one of the answers we wouldn't need to reset them! It's very frustrating. I can't even say that the answer "is just a bunch of characters" because the support team can't see the answer themselves - they have to enter it for a match.
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Oct 16, 2012 11:00 AM in response to userfromflby darkraiku4,Same thing for me. I bought a new laptop and I wanted to but music off of it, but I forgot the answers to my security questions. I called and they told me I needed to answer one right, if I had one right I wouldn't have called. This is really annoying.
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Oct 23, 2012 6:19 PM in response to darkraiku4by Akiba-Seattle,I am stuck in this very same situation and apple cannot help (called the support, went to an apple store) the only solution they offer is to add a credit card, sorry but I do not one one and my debit card is apparently not accepted by Apple!
You have my phone on record, you have the Serial of the Mac I use for iTunes, you have the serial of my iPhone 5, you have 3 of my e-mail address, why should I be FORCED to add a Credit Card?
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Oct 25, 2012 2:47 AM in response to alanfromnewtownardsby fairouzhafiz,I'm asked to enter the original security answers which I forgot. Option to reset sequrity answers is not available...
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Oct 25, 2012 3:45 AM in response to fairouzhafizby alanfromnewtownards,Have a look at these threads to see if they help -
Post dated 23 Sept
https://discussions.apple.com/message/19701532?ac_cid=tw123456#19701532
And
post of RamosdaSilva dated 25 Sept
https://discussions.apple.com/message/20068757?ac_cid=tw123456#20068757
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Nov 16, 2012 10:41 PM in response to Boo 3by Pool boy 69,Here's what you gotta do.
Get another device, that you've purchased/downloaded to before . Download items without a hassle
Then go to device you originally need the security questions answers to, then go to purchased in app or iTunes store, then downloaded desire app
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Nov 25, 2012 1:40 AM in response to Boo 3by docjun,I also forget my security questions answer but I just could not remember ever making one (or I didn't put much into it since I am too excited). Anyway I tried all the suggestions post here but it didn't work. So my only hope is if apple respond to my email. I wish they provide us a simple and of course secure way to just reset those security questions or allow us to create new security questions.
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Nov 27, 2012 3:47 AM in response to Boo 3by JMPAGAN,I cant believe that with new product coming out so quickly that a simple fix for the customers that
buys these products cant be fixed!!!!
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Nov 30, 2012 7:17 PM in response to chelfordmomby luizfernando,This is insane, answering security question is NEVER the only way to check your ID.
This is looking like a Kafka book !
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Dec 10, 2012 7:06 PM in response to alanfromnewtownardsby llamario,it asked to answer the security questions when im trying to rest them -.-
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Dec 22, 2012 11:02 AM in response to Kloonfireby TonyVito,well im sorry to br3eak it to you but you are hitt
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Dec 23, 2012 3:28 AM in response to alanfromnewtownardsby Yeahitsamira,Hi there!
I have a problem with my apple ID, I have redeemed my code and now have £15 in my account, as I was about the purchase something, I had to answer some security questions that I have completely forgotten, I tried typing some answers I thought would be correct until my Apple ID got locked!
What do I do now?
I've been searching for help and how to change my security questions but can't seem to find any help, because I literally have forgotten the answers to my security questions!
Is there any chance of my apple I'd being unlocked and Being able to make purchases without any problems like this?
What can I do?