7 Replies Latest reply: Aug 26, 2014 4:31 PM by thomasallen63
tabiii Level 1 Level 1 (0 points)

I've restored the system software and tried to reset/re-pair the remote.  I've also changed the battery in the remote.  The Apple TV device re-boots when I dis-/re-connect the power, but I am then stuck.  Any other troubleshooting ideas?  Purchase a new remote?  Try another non-Apple remote?  Download an iOS remote (don't know if I can un-lock the Apple TV device)?  Thanks!

AppleTV 2