My Apple TV is slow in dowlnloading movies. This has been like this for the last 2 months. I use to be able to watch a movie almost instantaneously but now have to wait up to 1hr 30mins in most cases before I can start watching it. This occurs in both HD and SD although SD is a little quicker but is still really slow. Even then it pauses part way through to continue to download the movie. I have had my broadband connection speed checked and spoken to my broadband provider (Telstra Clear) with speed check achieving a download speed of 15mbps. I have Apple TV 2. Can anyone help before reverting back to DVDs from the video shop?
There is a problem between Comcast and Apple products (including AppleTV) that slows connection speeds and it all has to do with your security mode. To solve it, call 855-308-9453 or follow these steps:
Type 10.0.0.1 in your browser URL bar.
This will bring you to your gateway. Username is admin. Password is password
Once inside, click Connection on the left bar, then click WiFi below that.
You should see your network and a box on the far right that says EDIT. Click the box.
Under the security mode pulldown menu, select WPA2-PSK (AES).
Click SAVE SETTINGS.
Note: You can also change your network name, your password, and the channel selection on this page. You should be on Channel 1, 6, or 11 with the Manual button selected.
Good luck. And keep that number. It's a state-side call center for all problems wifi-related and they're very helpful.