3 Replies Latest reply: Jun 4, 2012 11:16 PM by Zaydona
Zaydona Level 1 Level 1

Suddenly my MacBook air, which I purchased in January, won't connect to wifi. I was using it and it just stopped, although it says it's connected. I have had this happen other places but not at home. My router works. I tried restarting everything, deleting and readding the network, renewing the lease ... Everything. I am about to scream. PLEASE someone tell me how to fix this. This is totally unacceptable.


MacBook Air, iOS 5.1.1
  • WALTER-MILANO-ITALY Level 4 Level 4

    Have you tried to tell to MBA to forget your Network and then change its name ?

    You can even try to remove all passwords for the time to connect it the first time.

    Other problem which happended to me was a MAC address filter set up with incorrect data, but this should not be your case since it connected before...

  • John Galt Level 8 Level 8

    It sounds as if you already accomplished most of what this says

     

    Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6

     

    but read it again to determine if there was something you missed. After that, call AppleCare since you have done everything any reasonable person should have done.

  • Zaydona Level 1 Level 1

    At this point I am reinstalling Lion. I did what apple/another person said to do by deleting the system config file, shutting down and pressing certain keys (I'm so flustered I can't remember what they were) until it prompted me to "reinstall utilities." I am new to Mac so I have no idea which option to choose... If I reinstall a new version am I losing everything on my computer??