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Helpful answers
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Jun 5, 2012 2:36 PM in response to skiedit1by Kenichi Watanabe,Does the iPod shuffle still appear in the iTunes sidebar (under DEVICES) when it is connected to USB?
If it does not, there may be problem with the connector on the shuffle, or a problem with the cable. If it does, but the battery does not charge, it could be a bad battery.
You can try resetting the iPod shuffle, following this procedure.