selected movie won't play

Wow, I just read 2012 on the post date... o.O

5 years of expensive unplayable content to give people grief. Do yourself a huge favour and stop purchasing iTunes movies and shows, it really isn't worth it. There are other websites that want to sell you these things, I promise ^^,

I was trying to find alternatives to my stuttering Apple TV gen 2 when I realized my newish computer had a HDMI port so I unplugged the cable from the Apple TV and plugged it into computer only to be met with this error message about HDCP. I decided to see if anyone else on the net had this problem and it looks like it is pretty common. When I read about the PRAM dance I thought this won't work, I have found over the years that it rarely solves any problems but I tried it and to my surprise it does work.

Thanks

I have the same problem. I just rented a movie on itunes for my daughter to watch on her birthday, and I can't play it because of my screen. Surely I could be warned before paying for the movie, or I should at least be offered a refund! No wonder people are moving away from itunes in their droves. I never have this problem with Netflix!

iTunes: Purchasing and viewing HD videos - Apple - Support

I am having the same problem, just bought a new TV show five days ago and now I cant VIEW IT. Looked for an update, and I am current

Give this a try, Look in iTunes Preferences / Playback / Preferred Video Version, Choose Standard Definition

OK, but I only dowloaded the HD version. *WHY* can't I play HD files? Do I need a new monitor, or does the Mac mini (2010) really not support this?

I don't think it is your Mac mini. It is either your television, or the cable you use to connect the mac mini to your TV. If you are using a VGA cable connected to a mini display port, then perhaps you should try an HDMI cable.

I had the same problem and came here looking for answers, since all my SD videos played fine with the Display port / VGA combination, but my HD video I just purchased didn't.

I'm having the same issue, but it's a little weird. I bought Cabin in the Woods in HD on Tuesday and it played just fine on my monitor that night. I went to watch it last night, with the same set-up and everything, and iTunes gave me the HDCP error. I tried hooking up my AppleTV to my monitor using an HDMI cable and playing the movie that way, but it gave me the same error.

How is that possible that worked once, with a MiniDisplay/DVI cable connecting it to the monitor, and then not work the next day when nothing had changed?

What good are these Apple discussion boards in Apple never provides resolutions? I'm having hte same problem and my computer is a Mac Pro power house with more capability of view HD content. I get the same message and irritate beyond limits with iTunes... Apple / iTunes, please provide resolution !!

I had exactly the same issue, having bought and played lots of movies they suddenly all wouldn't play. Cue indignance, forum searches, swearing etc etc. Then I figured it out.

The Macbook Pro has two graphics cards, one "Integrated" one "Discreet". One plays the HD stuff on your screen, one produces the error message above. You can get an extension called gfxCardStatus which shows you which one is in use and also enables you to switch manually between them if you need/want to. gfxCardStatus by cody krieger

I guess mine had switched for some reason.

I switched to "Integrated" and voila, the HD stuff works fine again.

Hope that helps.

Hello guys,

Please note that to be able to play your purchased HD movies or videos, let us not forget some minor details. Ensure that your iTunes software is up-to-date. HD videos will only play if you have iTunes 10.6 or later as described in this article:

iTunes: Purchasing and viewing HD videos

You might also want to check this one:

iTunes for Windows: Unable to view or play HD video content that requires HDCP

I hope this helps a lot! Good luck! 🙂

I believe I have the solution. I called Apple and this worked for me. If you have a mac go into finder and go into the applications tab. Right click iTunes and click get info. When the box opens there is a box you can check that says open in 32-bit mode. reopen itunes and it should work.

Didn't work for me - see DHCP error as before. I didn't reboot, though. Perhaps one of the iTunes Helper or QT processes needs to be launched in 32-bit mode too?

I had to switch my TV to the correct HDMI input for this to work (I was going to switch to it afterwards). Otherwise, I got the original error message.