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iTunes won't open on my Windows 7 PC.

I was prompted to update earlier today, and then iTunes wouldn't open anymore.


I have uninstalled iTunes & supports, restarted computer and reinstalled. iTunes still won't open.


My music is stil accessible on the computer in My Library, but I can't use the iTunes program at all.


Please help!

iTunes-OTHER, Windows 7

Posted on Jun 5, 2012 5:05 PM

Reply
19 replies

Nov 4, 2017 12:00 PM in response to jgb2020

Visualizers make pretty patterns on the screen while you're listing to music.




If iTunes is apparently installed correctly try the following in turn until iTunes opens/reopens/behaves normally:


  • Remove any SD card that might be in a card reader.
  • Exit the BTTray.exe Bluetooth utility if installed.
  • Locate the shortcut for iTunes, right-click on it, and select Run as administrator. Doing this once may fix certain launch issues. Some users were finding that with the 12.6.1.25 build they had to use this method every time and modified the shortcut accordingly.
  • Try holding ctrl+shift as you launch iTunes so it opens in safe-mode. Again doing this once may sometimes help.
  • Try disconnecting your computer from the Internet before running iTunes.
  • Delete the iTunes shortcuts from the start menu, desktop, task bar, or similar, then repair iTunes from the programs and features control panel.
  • Try Fix unexpected quits or launch issues in iTunes for Windows - Apple Support and test the behaviour in a different user profile or with a different library. If the problem only exists in your profile it may be possible delete some of the iTunes preference files which it would seem that iTunes may be choking on. We can go into details later if the issue is limited to your own profile.
  • Temporarily disable any non-Microsoft anti-virus and see if that has any impact on the behaviour.
  • See the second box in Troubleshooting issues with iTunes for Windows updates for detailed tear down and rebuild advice. Disable any non-Microsoft anti-virus software when reinstalling and run the installer as the administrator.
  • Or see the iTunes installers section of the troubleshooting tip and reinstall the last version that worked correctly for you.


tt2

Nov 3, 2017 3:59 AM in response to curlyq09

Possible Solution:


1. Download the 64 bit installer.

2. Open a Run command and delete your temporary files (type %temp% and delete everything that will allow you to do so.

3. Uninstall your current version of iTunes.

4. Shut the computer down and leave it off for around 30 seconds.

5. Restart the computer and wait a moment for everything to settle down.

6. Run the 64 bit installer as an administrator, if you are not in an administrative account.


This fixed my issue and I hope it is that simple for you as well.

Jun 5, 2012 5:13 PM in response to curlyq09

I continued searching previous questions, and found the message below. I did not have the process listed in step 1 or 2. The directions in step 3 fixed the problem. 🙂




wiclee


1. First check if this file APSDaemon.exe is the problem here.

Close your iTunes.

Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.

Now open itunes and see if it is working?


If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in


MSCONFIG


Hit ENTER

Click STARTUP Tab, Uncheck "Apple Push", click OK.


Restart Windows.


2. If that fails, refer to following article to remove SC Info.lib file:

http://support.apple.com/kb/TS2363


3. If that fails, repair your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REPAIR.

iTunes won't open on my Windows 7 PC.

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