philips mp3 go gear raga wont convert drm protected old purchased songs, goin crazy please help!

as the long title states, my old (waaaay old purchased songs) tunes wont convert from the drm protected state to get into my new mp3 player. My new purchases synch no problem.


I have downloaded drivers,updates, addons etc from phillips with no luck.


The apple itunes site is confusing as **** for support questions.


Any help would be greatly appreciated, thanks all.

Windows XP

Posted on Jun 5, 2012 8:36 PM

Reply
3 replies

Jun 6, 2012 7:20 PM in response to Chris CA

Thank you for the response. I did indeed find the Itunes plus feature and when I clicked that it brought up an option to purchase drm free versions of an entire album of movie sound track songs that my ex had bought 6 years ago but I had no option to purchase drm free versions of the single track purchases that I had made years ago.


So instead of a bunch of great Pere Ubu, Suicide, and Killing joke tracks I wound up with drm free versions of Loyd Weber tracks.... I purchased the darn movie album hoping that maybe it would somehow apply to all my old songs but it did not.


My guess is that perhaps old songs purchased individually are not eligible for the plus service?


All I know is that now when I click on the itunes plus option it says I have no eligible Itunes plus songs available. Key word being eligible Im guessing, so 40 songs sit unusable.


I am going to hit up their customer service email thingee but I dont see having a happy ending.


Thanks for the response anyway.

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philips mp3 go gear raga wont convert drm protected old purchased songs, goin crazy please help!

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