3 Replies Latest reply: Jun 6, 2012 7:47 PM by Chris CA
elvisfromhell Level 1 Level 1

as the long title states, my old (waaaay old purchased songs) tunes wont convert from the drm protected state to get into my new mp3 player. My new purchases synch no problem.


I have downloaded drivers,updates, addons etc from phillips with no luck.


The apple itunes site is confusing as **** for support questions.


Any help would be greatly appreciated, thanks all.

Windows XP
  • Chris CA Level 9 Level 9

    Update the songs to iTunes Plus.

    -> http://support.apple.com/kb/ht1711

  • elvisfromhell Level 1 Level 1

    Thank you for the response. I did indeed find the Itunes plus feature and when I clicked that it brought up an option to purchase drm free versions of an entire album of movie sound track songs that my ex had bought 6 years ago but I had no option to purchase drm free versions of the single track purchases that I had made years ago.


    So instead of a bunch of great Pere Ubu, Suicide, and Killing joke tracks I wound up with drm free versions of Loyd Weber tracks.... I purchased the darn movie album hoping that maybe it would somehow apply to all my old songs but it did not.


    My guess is that perhaps old songs purchased individually are not eligible for the plus service?


    All I know is that now when I click on the itunes plus option it says I have no eligible Itunes plus songs available. Key word being eligible Im guessing, so 40 songs sit unusable.


    I am going to hit up their customer service email thingee but I dont see having a happy ending.


    Thanks for the response anyway.

  • Chris CA Level 9 Level 9

    You can also burn these tracks as an audio CD and use then this audio CD in iTunes same as any other audio CD.