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itunes keeps freezing

i was doing the troubleshooting tips for the "unable to load data class information from sync services" error. it says go to edit>preferences< devices and delete your sync history. but everytime i click on preferences, itunes freezes. I have the latest version of itunes (10.6.1) somebody please help? all i want is to put my music on my new iphone.

Posted on Jun 5, 2012 10:47 PM

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3 replies

Jun 6, 2012 10:47 AM in response to CrimZinKnight51

Check out this Apple article out-> Apple software on Windows: May see performance issues and blank iTunes Store


Try updating iTunes and you can also try resetting Winsock as a temporary fix.

1. To do so, please do the following in an administrator user:
Windows Vista and Windows 7: Right click All Programs and choose Accessories > Command Prompt. Choose to open as an administrator.

Windows XP: Click Start > Run and type in cmd.


2. Enter the following command:
netsh winsock reset


3. Restart the computer and test the issue.
Note: If the issue returns, third-party software may be reinserting the LSP.

itunes keeps freezing

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