HT201210: If you see an error when you update or restore your iPhone, iPad, or iPod
Learn about If you see an error when you update or restore your iPhone, iPad, or iPod
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Helpful answers
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Jun 6, 2012 9:39 AM in response to preema1418by whatheck,Try deleting the IPSW files and letting iTunes re-download them.
Mac OS X
iPhone ~/Library/iTunes/iPhone Software Updates iPad ~/Library/iTunes/iPad Software Updates iPod touch ~/Library/iTunes/iPod Software Updates Note: The tilde "~" represents your Home directory. Windows XP
iPhone C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates iPad C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPad Software Updates iPod touch C:\Documents and Settings\[username]\Application Data\Apple Computer\iTunes\iPod Software Updates Note: To quickly access the Application Data folder, click Start, and then choose Run. Type %appdata% and click OK. Windows 7 and Vista
iPhone C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates iPad C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPad Software Updates iPod touch C:\Users\[username]\AppData\Roaming\Apple Computer\iTunes\iPod Software Updates Note: To quickly access the AppData folder, click Start, and then in the search bar type %appdata% and press the Return key. If that doesn't do it and it isn't the exact error, maybe this is what you need to read -> 'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod