julian136
Level 1 (0 points)

Q: Flash player does not work in safari

I need to install updated Flash player when I click on the 'install' button for Flash player - nothing happens. I have tried to 'uninstall' and again nothing happens.

 

Running 10.7.4 and have Safari plug-ins enabled. Can anyone help? thanks

iMac, Mac OS X (10.6.8)

Posted on Jun 6, 2012 1:58 PM

by ds store,Solvedanswer
ds store ds store
Level 7 (30,395 points)
A:

julian136 wrote:

 

I download the installer, tick the 'read conditions' box, click on install and nothing happens.

 

All browsers quit?

 

I suspect a corrupt cache file someplace, I've seen this occur with Flash before.

 

 

Run the #12 OnyX routine here, that will flush and rebuild the caches.

 

12: OnyX cache cleaning

 

Category: OS X, application and User account software related

 

Description: Gives OS X, application and user account caches a enema, lets then rebuild again new, resolves strange and unknown issues based on cache files being corrupted .

 

Only cache files are removed, not users data, files, programs or OS X. Some settings will be set back to normal in Finder and other locations. Spotlight will rebuild a new database.

 

Problems possibly resolved: Varied, performance and privacy related

 

Instructions:

 

Apple doesn't supply a easy method for the user to self clean the caches, thus we have to turn to third party software.

 

Use the free OnyX matching your OS X version and run all the initial checks, stop if any give a warning, you have a bigger problem. See #4

 

Run though all the Maintenance and Cleaning aspects (except don't delete the log files) and reboot at the end (must)

 

You must be through running all the maintenance and cleaning aspects as this is a "catch all" method and any number of corrupted caches may be responsible for your issues.  You need to REBOOT at the end of using OnyX. Canceling the in-between reboot requests is fine.

 

Read Step #13 and  perform the Verify > Preferences before rebooting at the end of using OnyX.

 

Get the free OnyX here:  http://www.macupdate.com/app/mac/11582/onyx  More info:  https://en.wikipedia.org/wiki/OnyX

 

 

Just a few of OnyX many successes:

 

https://discussions.apple.com/message/18377471?ac_cid=sa123456#18377471

 

https://discussions.apple.com/message/18421933?ac_cid=sa123456#18421933

 

Step by Step to fix your Mac

Posted on Jun 6, 2012 6:11 PM

Close
julian136

Q: Flash player does not work in safari

  • All replies
  • Helpful answers

  • by BGreg,Helpful

    BGreg BGreg Jun 6, 2012 2:13 PM in response to julian136
    Level 6 (17,522 points)
    Jun 6, 2012 2:13 PM in response to julian136

    When you install Flash, it installs a plug-in in your library. So, first follow these steps to remove Flash and start clean.  Reboot. Then install.

  • by X423424X,Helpful

    X423424X X423424X Jun 6, 2012 2:30 PM in response to julian136
    Level 6 (14,237 points)
    Jun 6, 2012 2:30 PM in response to julian136

    You aren't going to see anything visible.  The installer installs a internet plugin for your browsers and a system preference pane.  You can check it was installed by opening System Preferences and seeing if Flash Player is in the Other section of your system preferences.  If you click on that preference pane and select the Advanced tab you will see the version of flash that is currently installed to the right of the Check Now button (currently that should be 11.2.202.235).

     

    You can just reinstall.  You really don't have to uninstall a previous version of the player to install a newer one.  Adobe's instructions are just being conservative or leaving open the possibility they make changes to the installation sometime in the future (they haven't for years).  The installer only installs the plugin and prefpane in the same place as the previous ones thus overwriting the previous ones.

     

    Note, any change to plugins requires you restart your browser for the change to take effect.

  • by ds store,

    ds store ds store Jun 6, 2012 2:44 PM in response to julian136
    Level 7 (30,395 points)
    Jun 6, 2012 2:44 PM in response to julian136

    My Flash stopped working!

  • by julian136,

    julian136 julian136 Jun 6, 2012 2:53 PM in response to BGreg
    Level 1 (0 points)
    Jun 6, 2012 2:53 PM in response to BGreg

    unfortunately I still cannot install flashplayer. I download the installer, tick the 'read conditions' box, click on install and nothing happens. Flash is not included under the 'other' section of system preferences

  • by X423424X,

    X423424X X423424X Jun 6, 2012 5:29 PM in response to julian136
    Level 6 (14,237 points)
    Jun 6, 2012 5:29 PM in response to julian136

    What model imac do you have?

  • by ds store,Solvedanswer

    ds store ds store Jun 6, 2012 6:11 PM in response to julian136
    Level 7 (30,395 points)
    Jun 6, 2012 6:11 PM in response to julian136

    julian136 wrote:

     

    I download the installer, tick the 'read conditions' box, click on install and nothing happens.

     

    All browsers quit?

     

    I suspect a corrupt cache file someplace, I've seen this occur with Flash before.

     

     

    Run the #12 OnyX routine here, that will flush and rebuild the caches.

     

    12: OnyX cache cleaning

     

    Category: OS X, application and User account software related

     

    Description: Gives OS X, application and user account caches a enema, lets then rebuild again new, resolves strange and unknown issues based on cache files being corrupted .

     

    Only cache files are removed, not users data, files, programs or OS X. Some settings will be set back to normal in Finder and other locations. Spotlight will rebuild a new database.

     

    Problems possibly resolved: Varied, performance and privacy related

     

    Instructions:

     

    Apple doesn't supply a easy method for the user to self clean the caches, thus we have to turn to third party software.

     

    Use the free OnyX matching your OS X version and run all the initial checks, stop if any give a warning, you have a bigger problem. See #4

     

    Run though all the Maintenance and Cleaning aspects (except don't delete the log files) and reboot at the end (must)

     

    You must be through running all the maintenance and cleaning aspects as this is a "catch all" method and any number of corrupted caches may be responsible for your issues.  You need to REBOOT at the end of using OnyX. Canceling the in-between reboot requests is fine.

     

    Read Step #13 and  perform the Verify > Preferences before rebooting at the end of using OnyX.

     

    Get the free OnyX here:  http://www.macupdate.com/app/mac/11582/onyx  More info:  https://en.wikipedia.org/wiki/OnyX

     

     

    Just a few of OnyX many successes:

     

    https://discussions.apple.com/message/18377471?ac_cid=sa123456#18377471

     

    https://discussions.apple.com/message/18421933?ac_cid=sa123456#18421933

     

    Step by Step to fix your Mac