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gnolan108

Q: I can't download my music from my iTunes library to my iPod.  I get the message "iTunes cannot copy the song to my iPod because the  file could not be converted"

I cannot download my music from my iTunes Library to my iPod shuffel.  I get the message "iTunes cannot copy the song to my iPod because the file cannot be converted."  I have not had any other problems downloading until now.  I don't know what's wrong or how to fix it.

iPod shuffle, Windows XP

Posted on Jun 6, 2012 5:14 PM

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Q: I can't download my music from my iTunes library to my iPod.  I get the message "iTunes cannot copy the song to my iPod becau ... more

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  • by Kenichi Watanabe,Solvedanswer

    Kenichi Watanabe Kenichi Watanabe Jun 7, 2012 9:34 PM in response to gnolan108
    Level 8 (40,259 points)
    Mac OS X
    Jun 7, 2012 9:34 PM in response to gnolan108

    Select the iPod shuffle in the iTunes sidebar (under DEVICES).  Over to the right, select the Settings screen for the iPod shuffle.  On that screen, there is a checkbox for Convert higher bit rate songs to 128 kbps AAC.  If that checkbox is checked, that's the only thing I can think of that would "convert" a song file while they are being loaded onto the shuffle.

     

    So, if it's checked, try unchecking it to see if that makes a difference.  That option potentially allows more songs to fit on the shuffle, but reduce the quality of anything that gets converted, so I have it unchecked.

  • by gnolan108,

    gnolan108 gnolan108 Jun 8, 2012 4:07 PM in response to gnolan108
    Level 1 (0 points)
    Jun 8, 2012 4:07 PM in response to gnolan108

    It worked.  You are my hero!  Thank you!!