2 Replies Latest reply: Jun 8, 2012 4:07 PM by gnolan108
gnolan108 Level 1 Level 1 (0 points)

I cannot download my music from my iTunes Library to my iPod shuffel.  I get the message "iTunes cannot copy the song to my iPod because the file cannot be converted."  I have not had any other problems downloading until now.  I don't know what's wrong or how to fix it.

iPod shuffle, Windows XP