Still cannot open App Store even after 10.6.8 Combo Update

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Still cannot open App Store even after 10.6.8 Combo Update

Any help on this would be most appreciated. Thanks in advance.

I need to get the App Store working so that I can re-install a Lion upgrade that I already purchased before. I had to replace my HD and now with 10.6.8, the App Store will not open.

I have installed the 10.6.8 Combo Update and then done the other software updates through the System Preferences.

This still comes up when I try to open App Store:

"App store cannot be opened because of a problem.

Check with the developer to make sure App Store works with this version of Mac OS X. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OS X.

Click Report to see more detailed information and send a report to Apple."

This is the "Problem Details and System Configuration":

Process: App Store [389]

Path: /Applications/App Store.app/Contents/MacOS/App Store

Identifier: com.apple.appstore

Version: ??? (???)

Build Info: Firenze-630100~1

Code Type: X86-64 (Native)

Parent Process: launchd [149]

Date/Time: 2012-06-06 18:07:10.498 -0700

OS Version: Mac OS X 10.6.8 (10K549)

Report Version: 6

Interval Since Last Report: 538 sec

Crashes Since Last Report: 54

Per-App Crashes Since Last Report: 3

Anonymous UUID: 9639C764-6944-44CC-BD36-A7F304335113

Exception Type: EXC_BREAKPOINT (SIGTRAP)

Exception Codes: 0x0000000000000002, 0x0000000000000000

Crashed Thread: 0

Dyld Error Message:

Library not loaded: /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit

Referenced from: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit

Reason: image not found

Binary Images:

0x7fff5fc00000 - 0x7fff5fc3be0f dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld

Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2 GHz, 2 GB, SMC 1.17f0

Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram

Memory Module: global_name

AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), Atheros 5416: 2.1.14.6

Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: Hitachi HTS727575A9E364, 698.64 GB

Parallel ATA Device: MATSHITACD-RW CW-8221

USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000 / 2

USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x021a, 0x1d200000 / 2

USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x7d100000 / 2

USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8240, 0x5d200000 / 2

Mac OS X (10.6.8)

Posted on Jun 6, 2012 6:21 PM

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Answer 1

Jun 6, 2012 6:41 PM in response to dom nieto

Hi..

I had to replace my HD and now with 10.6.8

If your Mac came with Snow Leopard v10.6 pre installed, reformat the disk (erase) then reinstall the Mac OS X from your install discs.

Mac OS X v10.6 Snow Leopard: How to Erase and Install

Then click Software Updae from your Apple menu > Software Update

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Answer 2

dom nieto Author

Level 1

0 points

Jun 6, 2012 7:12 PM in response to Carolyn Samit

I appreicate the response, Carolyn.

Unfortunately, I do not have my Snow Leopard disc. But I will order a new one if that is the only solution.

Do you happen to know of any other way to solve this problem without said disc?

Thanks again,

Dom

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Answer 3

Jun 6, 2012 7:16 PM in response to dom nieto

Try uninstalling the App Store app using this utility > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com

Just moving the App Store app to the Trash doesn't delete all the associated files.

Then try the Mac OS X 10.6.8 Update Combo

Restart your Mac after the combo is installed.

See if that will reinstall the App Store so you can re download Lion.

At some point, you may need the original install discs even if that works.

Replacement disc(s) from Apple: You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.

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Answer 4

hac76

Level 1

0 points

Jun 14, 2012 11:45 PM in response to dom nieto

I had the same issue under Mountain Lion Preview 3 on my mac mini and was able to fix it by replacing my CommerceKit.framework and App Store.app with those from my macbook.

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Answer 5

Feb 27, 2014 8:04 PM in response to hac76

Thanks hac76 this helped.

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Answer 6

Rotavele

Level 1

9 points

Aug 10, 2014 9:09 AM in response to dom nieto

Reinstalled my OS twice, Reinstalled the COMBO update six or seven times. Nothing good came from it. Guess I have to buy Lion after buying Snow Leopard.

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