Can anyone help me, I can't use my Facetime as I enter my Apple ID it keeps coming up with "Facetime could not sign in. Please check your network connection and try again." but my network is ok and can access the net. My apple ID works fine with iTunes and Apple TV and my iPad so I am at a loss.
iMac, Mac OS X (10.7.4), imac 5 running later version OS
Hello
Try this... I had the same problem and this worked for me.
Go to your system preferences → network → make sure WI-FI selected → advanced → DNS tab. Add 8.8.8.8 to the DNS servers. Go back to FaceTime and try to verify your account again. Let me know if that works.
Good luck!
Hello
Try this... I had the same problem and this worked for me.
Go to your system preferences → network → make sure WI-FI selected → advanced → DNS tab. Add 8.8.8.8 to the DNS servers. Go back to FaceTime and try to verify your account again. Let me know if that works.
Good luck!
Thank you, did exactly that and it worked. I would never of figured it out on my own, Thanks again.
Thanks dude it work thanks alot
This didn't work for me, neither did adding the second Google Public DNS server. Any ideas?
Pardon for my retardness but where is this "System Preference" option?
Hello
It should be on your dock. The grey box with the 3 cogs.
No sorry.... I followed someone elses advice on this and it worked luckily.....
Hi,
This one didnt work for me..
appreciate another suggestions please. thanks
Yes, could some please add another suggestion... Adding 8.8.8.8 to the DSN did not work 😟
I have the same problem when i try to log on facetime or imessage. I tried everything and nothing worked. Please we need helps. I think a lot of people have this problem.
P.s today i,ve upgrade to ios 6 and nothing has changed.
Thx
I have the same trouble on my iPad as well... Any suggestions? Tried changing the DNS server
pls, help!, changing the DNS didn't work for me 😟
This didn't work for me on iPhone 5. What now?
None of this worked for me either. There must be a hidden file that is corrupt. I have deleted the app and the 2 plist files that the finder finds. Been struggling with this for nearly 2 weeks... HELP!!!!!
I called AppleCare yesterday to find out if my Logs had been analyzed and if they had an answer for my FaceTime issue. They did indeed have the answer. It was a "serialization problem". The original logic board in my Mac Pro 1,1 needed to be replaced, right after I purchased it, and the ASP didn't "serialize" the new board. The AppleCare rep told me to take it in to any Apple Store and they will serialize the board or replace it if necessary!!! And they refunded my $19.00 for Single-Incident support since it was due to an oversight by the original ASP! AWESOME!!!!!!!!
I shot over to my local Apple Store and within 5 minutes (FIVE MINUTES!) FaceTime was working!
Not sure if this will help anyone else, but paying $19.00 for AppleCare support is definitely the way to go, and you might even get it refunded!
This was a one week process, since my initial call to Apple, but they reviewed the logs and found the problem. The reps were all very professional and very knowledgeable. I can't say enough about this!! Very Happy!
🙂
Facetime could not sign in. Please check your network connection and try again.
