HT203180: If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV

Learn about If your videos from iTunes can't be played on your iPhone, iPad, iPod, or Apple TV
JDW75

Q: I downloaded a tv series to my laptop and it plays on the laptop no problem, but won't play on my iPad. The sync process seemed to sync it and the settings section on the iPad suggests the series was there, but there's no icon to select on under 'videos'.

All other tv series that I have purchased via iTunes sync to my iPad no problem.  This one for some reason 'seems' to sync properly (according to the iTunes sync progress bar) and is listed for a short time in the video section under 'settings', but the series icon doesn't appear under 'videos' from the main screen to actually play it.  Then it disappears from the settings section too.  I have tried to redownload direct to the iPad from the 'purchased items' on iTunes but the same problem still occurs?  The series plays fine on my laptop.  Any ideas?!

iPad 2, iOS 5.1

Posted on Jun 7, 2012 5:25 PM