-
All replies
-
Helpful answers
-
Jun 8, 2012 1:58 PM in response to marycadoby Kenichi Watanabe,If you have not done so already, first try using a different USB port that is directly on the computer (not a hub).
If that does not help, I would shut down (completely power off) your computer. Disconnect the shuffle and do this reset procedure
http://support.apple.com/kb/HT1655
Start up your computer. Run iTunes. Try connecting the shuffle again.