2 Replies Latest reply: Aug 17, 2012 10:51 AM by Anan98
Anan98 Level 1 Level 1

got an ipad 2 for christmas. it has been working fine and has connected to the internet everytime. now, when i go on settings and on wifi and turn it on, it can't find any kind of wifi networks. i tried to go on other and then typed the correct information and then pressed join, thats when it came up with can not scan for wifi networks. please help apple.


iPad 2 Wi-Fi + 3G, iOS 5.1.1
Reply by Texas Mac Man on Jun 8, 2012 6:11 AM Helpful

Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398

 

iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304

 

iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199

 

Additional things to try.

 

Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.

 

Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.

 

Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html

 

Another thing to try - Go into your router security settings and change from WEP to WPA with AES.

 

How to Quickly Fix iPad 3 Wi-Fi Reception Problems

http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/

 

If none of the above suggestions work, look at this link.

iPad Wi-Fi Problems: Comprehensive List of Fixes

http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/

 

Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE

 

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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.

 

 Cheers, Tom

Reply by Anan98 on Aug 17, 2012 10:51 AM Helpful

None of those things worked but we went to apple and they just got me a new one. Thanks anyway

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