Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Data doubler, does it void warranty?

I will be getting a MacBook pro soon and I wanted to know if the data doubler would void waarranty. Also will will switching my hdd that comes with it with a 1tb I already own would it void warranty?

MacBook Pro, Mac OS X (10.7.4)

Posted on Jun 8, 2012 4:19 AM

Reply
3 replies

Jun 8, 2012 4:51 AM in response to imyoutubefan2

Any modification to parts not specifically covered in the user manual, RAM and hard drive, to be user upgradeable can and will void your warranty if those parts are left in the system when and if you need to take the system in for repair.


If that ocures just remove the DD and replace the Supredrive in the optical bay. Note when doing any changes to the system any damage you created while doing those will again void your warranty. So be extra careful.

May 30, 2013 9:50 PM in response to Shootist007

Hope my experience puts an end to this issue. I recently had a run in with an "overly zealous" Apple Genius in replacing my MBP "other" Apple component, Genius discovered that I had a OWC data-doubler. He then sternly informed me that I am going to note this against your AppleCare so when the motherboard malfunction, you CANNOT claim warranty as it has been void and that other things will be covered. But I have 16GB OWC RAMS and Samsung Pro SSD and he had not noted that against my Applecare warranty? Strange.


After few days of global discussion, and had a 2nd chat with Apple Tech Support and Applecare and both confirm that 3rd party devices are allowable as long as they comply with Apple specs. No more that a USB device is plugged into MBP externally or internally. HOWEVER, that 3rd party device MUST NOT be the main causation to the malfunction claim under warranty. If the causation is too remote to be the main cause, Apple assess the matter in a case-to-case and the intent of the cause. So as far as my OWC data-double is concern, it's a green light from Apple Tech Support and AppleCare.

Data doubler, does it void warranty?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.