MY IPOD ID LOCKED BECAUSE I FORGOT MY CODE AND IT TOLD ME TO CONNECT HERE BUT I DONT KNOW HOW TO DO ANY OF THIS AND IM FREAKING OUT CAUSE MY MOM DONT KNOW

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tyteanna Author

Level 1

0 points

MY IPOD ID LOCKED BECAUSE I FORGOT MY CODE AND IT TOLD ME TO CONNECT HERE BUT I DONT KNOW HOW TO DO ANY OF THIS AND IM FREAKING OUT CAUSE MY MOM DONT KNOW

what am i suppose to do ? i am confused!!!!!

iPod touch, iOS 4, its LOCKED

Posted on Jun 8, 2012 8:38 AM

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Answer 1

planb77

Level 7

32,446 points

Jun 8, 2012 8:40 AM in response to tyteanna

You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.

iOS: Unable to update or restore

B-rock

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Answer 2

Limnos

Level 10

428,231 points

Jun 8, 2012 8:40 AM in response to tyteanna

Options for when an iOS device gets locked because of forgotten password:

Restore (and reset password) on your device by connecting it to the last computer to which it was connected:

iTunes: Backing up, updating, and restoring iOS software - http://support.apple.com/kb/HT1414

If you cannot connect it to the computer to which the device was last connected you will have to use recovery mode to completely reset the device, losing all data:

iOS: Unable to update or restore - http://support.apple.com/kb/HT1808 - recovery mode (e.g., cannot connect to computer last used to sync device, iTunes still asks for a password)

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