Big problem with compressed Safari screens.

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Level 7

27,424 points

Big problem with compressed Safari screens.

Somehow I have developed a big problem where all my Safari screens have become compressed. Having selected a particular screen, it shows up as normal but 2 or 3 seconds later becomes severely compressed to about one eighth size.

I have tried the following ...

Cmd plus + Tempoarily brings the full size screen back, but as soon as I move to another screen it all reduces back.

Restart. Opens as reduced size.

Reload page Opens as reduced size

View > Zoom in Same temporary effect as Cmd plus +

Reset Safari No change

Empty cache No change

Getting desperate now ...

Download and apply a 10.6.8 combo update (which I already had anyway).

Repaired permissions. No change in situation.

Firefox is operating normally.

Would anyone have any ideas of what else I could try.

Mac OS X (10.6.8), With La Cie 500GB external HD

Posted on Jun 8, 2012 10:34 AM

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Answer 1

seventy one Author

Level 7

27,424 points

Jun 8, 2012 2:53 PM in response to seventy one

Bump. Really need some help with this one.

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Answer 2

turingtest2

Level 10

272,707 points

Jun 9, 2012 4:28 AM in response to seventy one

Apropos of our other conversation I wonder if, having used to option to increase the font size some overly clever/annoying websites could be trying to rescale themselves so they still fit in the width of your screen... Does the issue disappear if you turn off the option under Preferences > Advanced > Universal Access > Never use font sizes smaller than X?

I can't find any other options that would appear to have any bearing on the issue as you've described it. Would you be able to post a screenshot in case that helps provide a spark of recognition for someone else?

tt2

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Answer 3

seventy one Author

Level 7

27,424 points

Jun 9, 2012 4:40 AM in response to turingtest2

You must have read my mind ... so glad you replied against this post; it will help to raise it up the open list.

The style sheet is set to none as you guessed.

Turning off the font size makes no difference

Here is a screen shot. It comes out full size so you can see the effect.

User uploaded file

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Answer 4

seventy one Author

Level 7

27,424 points

Jun 9, 2012 4:41 AM in response to seventy one

Screen shot didn't come out ???

User uploaded file

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Answer 5

seventy one Author

Level 7

27,424 points

Jun 9, 2012 11:18 AM in response to seventy one

Sadly I'm still struggling. For some reason I cannot find a way to screen shot the problem so I will have another try at verbal description.

Whatever the fault (and it's only in Safari) every browser page has been miniaturised. To imagine the effect, mentally divide your screen into four equal vertical sections. The contents occupy the two middle sections and either side is blank. It applies to everything; browsers, Google websites and Apple pages.

As a result the contents are crunched up and read in tiny (8 size) fonts. I have to Cmd plus + four times to bring it to its normal size. Having done that, I can freely move around within that website without further adjustment ... but once I move to another site the miniaturisation effect reasserts itself.

This afternoon I went through the process of verifying disc > reinstalling 10.6.8 (yet again) > repairing permissions, in the hope Safari would right itself but all to no avail.

I understand that it is not advisable to attempt to uninstall Safari ... which seems to indicate that a complete system reinstall from the Snow Leopard disc may be needed.

Can someone please save me this chore? Many blessings upon whoever.

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Answer 6

Jun 9, 2012 12:32 PM in response to seventy one

One pic

Uploaded with Skitch!

My Minimum is actually set at 2 (whatevers).

I Safari I do notice that text does look noticeably smaller on the Apple Support site than it does in Firefox where I have 12 point set.

I use Skitch to upload pics to a space/account on Skitch's Web site that I have

This then offers me several size options as to HTML to copy for Pasting.

I then enter HTML mode here and paste.

Same pic using the camera icon here (placed on my Desktop with added text to that effect)

It seems this route resizes the Pic.

8:32 PM Saturday; June 9, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.7.4),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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Answer 7

Jun 9, 2012 12:51 PM in response to seventy one

Hi seventy one,

I have looked through all the menus in my Safari and all the Preferences and cannot see an option to reduce/minimise things in this way.

The fact you seem to describe the pages as having extra sides to them seems to imply that a local style sheet is still working.

(Not even the View Menu > Zoom Text only does not do it on restart)

I would be tempted to say what about the Safari Reset option but I don't use the app enough to say what should be Unticked to keep the things you want and cause the least disruption while sorting your issue.

8:51 PM Saturday; June 9, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.7.4),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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Answer 8

seventy one Author

Level 7

27,424 points

Jun 9, 2012 12:51 PM in response to Ralph-Johns-UK

Hi Ralph,

Big thank you for your interest. My Safari advanced is different to yours. I do not have 'Accessibility' in preferences > advanced; mine says 'Universal access' ... and the minimum I can scroll to is 9. Are you on Lion or something different? I also do not have 'default encoding'. I am using 10.6.8. Snow Leopard.

Can you give me a step by step guide to screen shot a picture of my screen so it appears within the reply box of a forum post.

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Answer 9

Jun 9, 2012 1:28 PM in response to seventy one

HI,

I am using Lion.

I do have a Snow Leopard computer also booted up next to my iMac.

Apart from the Database storage items I thought they were the same. My apologies for any confusion.

Pictures to Apple Discussions.

You know about the Apple/CMD key + SHIFT + 3 or 4 keys to take pics and have them appear on the Desktop ?

To be clear I tend to stick to Apple/CMD ( or ⌘) + SHIFT + 4 to get up the Crosshairs and then either drag around what I want or use the Space bar to get the Window option.

This will put the pic on the Desktop as the default (I am sure in the past I have either had app like Onyx or similar offer to place them elsewhere).

Then click the camera icon

Uploaded with Skitch!

Said Panel/Pop up to use to get pic

Uploaded with Skitch!

With the "From your Computer" tab selected and then hitting the Browse Button you get a pop up to the last placed use on your computer for this.

Uploaded with Skitch!

Navigate to the Desktop via the finder's side bar and then to the Pic in the right hand panel

(I choose the first of the Screen Shots listed in the above list)

The "From the Web" option need you to know the Image Location (It's own URL) (Right Click a pic on any web page)

Paste this into the text field in the Insert Image panel.

I have never used the Upload Images tab.

As I said there are options

Skitch offers a Snapshot plus annotation app that can upload the pics to a site.

A side panel there offers HTML options that you can post in the HTML editor directly with the need for much knowledge.

I will try a link to one of the pages the pic is On.

Partial pic

Uploaded with Skitch!

Flickr have less options but do provide the basic HTML in the sahre drop down

9:28 PM Saturday; June 9, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.7.4),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Reply

Answer 10

seventy one Author

Level 7

27,424 points

Jun 9, 2012 2:03 PM in response to Ralph-Johns-UK

No, you're right. Zoom (text only) has no effect. Indeed it is now worsening. I seem not to be able to use Cmd plus + any more. That simply increases the size of the fonts while the screen stays in the same format ... ie 25% blank , 50% contents, 25% blank.

Re your second post ( I hope I haven't kept you away from the Euro footie 😊) I have got to the stage of taking the screen shot but I wasn't aware of the option to 'fetch pic'. That I will try in a separate post via Safari; I'm using firefox now. I don't use Skitch or licker. I'm very conservative 😁.

You know they say a picture is worth a thousand words ... let's see if I can justify that.

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Answer 11

Jun 9, 2012 2:09 PM in response to seventy one

Hi,

Canadian Grand Prix will be an issue tomorrow due to the time zone thing.

Motor bikes are another favourite so mostly daytime in lots of cases.

Football tends not to interest me.

10:09 PM Saturday; June 9, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.7.4),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Reply

Answer 12

Jun 9, 2012 2:12 PM in response to seventy one

Any extensions installed?

Safari > Preferences > Extensions

If so, turn that OFF, quit then relaunch Safari to test.

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Answer 13

seventy one Author

Level 7

27,424 points

Jun 9, 2012 2:13 PM in response to seventy one

I am going to try to put the screen shot below this note.

/Desktop/Screen%20shot%202012-06-09%20at%2022.11.43.png

No I can't seem to transfer it.

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Answer 14

Jun 9, 2012 2:15 PM in response to seventy one

Hi

That info should be in the text field box next to the Browse button in the Insert Image Pop up panel

10:15 PM Saturday; June 9, 2012

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 iMac 2.5Ghz 5i 2011 (Lion 10.7.4)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.7.4),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Reply

Answer 15

seventy one Author

Level 7

27,424 points

Jun 9, 2012 2:25 PM in response to Carolyn Samit

Huge thank you, Carolyn. I had hoped you would show up (not to be any less grateful to Ralph) but turning off extentions solved it immediately. Hope it stays that way. But out of interest, I have very few extentions and they are mainly the essentials, so do you know if any particular ones are suspect.

Frankly, I am so happy to have the problem solved it's not that important, but I try to learn where I can.

Many blessings upon you 🙂

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