New episodes not updating, iTunes subscriptions working - 5 days and counting

Question

New episodes not updating, iTunes subscriptions working - 5 days and counting

Our podcast (the Truth or Truth podcast) has been updating the feed the same way for over a year, and usually the iTunes store updates within a few hours. The last few weeks, it's taken a few days. This week, it's been 5 days and I still haven't seen it change.

The feed works for subscriptions, Sticher radio, podtrac and other sites/locations. I've changed the feed image as part of this process and added the atom:self reference (though it was working without that portion). I have emailed apple support, to which they replied the same copy/paste info both times with a couple sentences about validation and resubmitted inbetween.

I've attempted to resubmit the feed after changing the title and the link, and I received an error message "We had difficulty reading this feed. Connection Reset."

I'd like to opinion of someone who knows more about these things than I do. The feed link is http://truthortruth.com/feeds/truthmp3feed.xml

Thanks in advance.

~John

Posted on Jun 8, 2012 11:12 AM

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Answer 1

Best reply

Roger Wilmut1

Level 10

131,158 points

Jun 8, 2012 11:25 AM in response to TruthOrTruthPodcast

I assume this is your podcast?

http://itunes.apple.com/gb/podcast/truth-or-truth/id431193143

The title given in the Store is slightly different. Episode 47 has not yet appeared in the Store. It's not unusual for it to take a couple of days for a new episode to appear in the Store, sometimes more - it's been 4 days here and that's slightly longer than usual, but it's not uncommon. It will probably update soon. You don't have to re-sumbit as such - indeed you can't - just upload new episodes as required and wait. Subscribers will see the new episode immediately.

The Store is in fact using the feed at this URL -

http://www.truthortruth.com/feeds/truthmp3feed.xml

I assume the server works equally well with or without the www.

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Answer 2

Jun 8, 2012 11:51 AM in response to Roger Wilmut1

Yes, that's our podcast. I will just stay patient then if everything seems normal. As far as I know the feed works with or without the www. I appreciate you looking at it. Hopefully things can go back to the way they used to be for us: new episodes populare within hours instead of days.

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