Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

UNKNOWN ERROR 1 ON RESTORE ???

UNKNOWN ERROR 1 ON RESTORE ??????


iPhone 3GS, iOS 5.1.1

Posted on Jun 8, 2012 11:45 AM

Reply
3 replies

Sep 3, 2012 10:38 AM in response to Tyler East

Every issue you have regarding an iPhone can be searched on the apple.com/support website, type TS3694 in the support website search bar.this document is used daily by Tech support to troubleshoot errors and resolve them.


Error 1 or Error -1 normally means you have a hardware issue. Your device comes with a 1 yr hardware warranty and 90 days of Tech support, if it is a hardware issue depending on the type of device you can get a replacement. The iPhone 4 is $149 the 4S is $199 when out of hardware coverage. The article suggests that you restore the device as new on a known good-working computer. If the issue persists after a restore as new, then that indicates the hardware is faulty.

UNKNOWN ERROR 1 ON RESTORE ???

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.