Failure to Retore

Question

Failure to Retore

I am trying to restore my 13" macbook/pro (2008-2009 model), i have the correct restore media disks which where issued when i oringaly bought the macbook, and have restored this macbook in the past, but when i go to restore it this time, once ive booted from the cd and selected a language a message pops up

stating that Mac OS X cannot be installed and gives me the options to restart.

Through the installer programme i have checked the status of the hard drive and found some errors in the hard drive and repaired these, and i have also

erased the hard drive as i wanted to format it orginally when i reinstalled the OS X and still no joy

any suggestions would me much appreciated

thanks

MacBook Pro, Mac OS X (10.5.6)

Posted on Jun 9, 2012 1:07 AM

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Answer 1

a brody

Level 10

85,366 points

Jun 9, 2012 5:31 AM in response to Community User

Call AppleCare to replace the original restore disks. They may have gotten damaged. If that doesn't work, you may need to clean the optical drive with a proper slot loading drive compatible cleaner.

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Answer 2

Jun 9, 2012 6:19 AM in response to a brody

would it work effectively if i replaced the hard drive, so killing two birds with one stone, therefore gaining more hard drive space and fixing the problem?????

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