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My iTunes store page will not load,

I tried uninstalling and reinstalling in the proper order it did not work, can anyone help.?

iPod nano, Windows Vista

Posted on Jun 9, 2012 7:43 AM

Reply
6 replies

Jun 9, 2012 8:19 AM in response to Jensurge72

Close your iTunes,

Go to command Prompt -


(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".


(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt


In the "Command Prompt" screen, type in


netsh winsock reset


Hit "ENTER" key

Restart your computer.

If you do get a prompt after restart windows to remap LSP, just click NO.


Now launch your iTunes and see if it is working now.


If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:


iTunes 10.5 for Windows: May see performance issues and blank iTunes Store

http://support.apple.com/kb/TS4123?viewlocale=en_US

Jan 22, 2014 5:02 PM in response to EthantheScout

I am also a MAC user.i just got off the phone with Apple and they were able to help me....the tech sent me to a supervisor who had dealt with this problem in the past.


Bascially, all that had to be done was go to Apples' webiste find Safari 5.1.10 and MANUALLY update it. And it works just fine now!


Hope it helps others!!!


I told the tech guy that they better update their knowledge base on this.

My iTunes store page will not load,

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